Infographic: Soft Skills and Social Learning in the Workplace | D2L
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Infographic: Soft Skills and Social Learning in the Workplace

  • 1 Min Read

Social learning is an important component of a modern learning culture and key for soft skills development.

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A Snapshot of Soft Skills and Social Learning in the Workplace

Read our ebook “Social Assessment™: New Ways of Learning, A Modern Framework for Feedback” to learn more about Social Assessment and how it can be used in the workplace to help employees develop important soft skills.

Read the ebook

Infographic description

This infographic is calles A Snapshot of Soft Skills and Social Learning in the Workplace.

Social and collaborative learning—including mentorship, coaching, and regular feedback from experts, managers, and peers—are key components of a modern learning culture and important for helping employees develop essential soft skills and improve their performance over time.

  • 80% of all corporate learning takes place through on-the-job interactions with peers, experts, and managers.[1]
  • Soft-skill-intensive occupations will account for two-thirds of all jobs by 2030.[2]
  • 44% of executives said a lack of soft skills was the biggest proficiency gap they saw in the U.S. workforce. [3]
  • Among learning and development professionals, soft skills are the second most important skills to train for (44%) behind leadership and management skills (52%).[4]
  • Managers who incorporate a range of soft talents into their leadership approach can increase their team’s performance by as much as 30%.[5]
  • Coaching can lead to an average short-term improvement in soft skills of 50%.[6]
  • A well-designed coaching intervention can easily achieve employee performance improvements of 25%.[7]
  • Coaching provides the best outcomes when combined with 360-degree.[8]
  • Millennial workers want feedback 50% more often than other employees.[9]
  • Engagement is highest among employees who meet with their manager at least once per week.[10]
  • Social/collaborative tools are a top learning technology priority for 44% of organizations.[11]
  • Social technologies can enable productivity gains as high as 25%.[12]

Working with D2L, you can use social learning technologies to boost your coaching capabilities and better develop employees’ essential soft skills. Talk to us to find out how.


[1] The Disruptive Nature of Digital Learning Ten Things We’ve Learned

[2] Soft skills for business success

[3] HR’s Hard Challenge: When Employees Lack Soft Skills

[4] How modern L&D pros are tackling top challenges

[5] HR’s Hard Challenge: When Employees Lack Soft Skills

[6],[7],[8] Can You Really Improve Your Emotional Intelligence?

[9] Millennials Want to Be Coached at Work

[10] Managers: Millennials Want Feedback, but Won’t Ask for It

[11] Learning Technology Study 2017

[12] The social economy: Unlocking value and productivity through social technologies

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