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D2L Product Support

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Places to Find Help

Or use our intelligent chatbot to help you source the correct information and help you find the answers you are looking for.

  • Community

    The Brightspace Community site is the primary destination for clients, partners, users and developers to find product information, release notes, and documentation, and share your knowledge and resources, and connect with other users through member forums.

    Visit the Community
  • Video Tutorials

    Access to hundreds of video tutorials designed to help administrators, instructors, and learners get the most out of Brightspace products and features.

    Watch the Videos
  • Technical Documentation

    Step-by-step and conceptual information for D2L products and resources such as microservices information, platform requirements, accessibility documentation, and Semester Start FAQs can be found at Brightspace Help. Links to downloadable guides that can be personalized to meet your needs are also available from the Brightspace guides section.

    Watch Brightspace Help
  • Twitter
    Twitter @Brightspacehelp

    Have a Brightspace question, and not sure where to go for help? Follow @BrightspaceHelp to get connected to resources, blogs, webinars and more in our Brightspace Community.

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Still Need Support?

Please connect with your internal IT department or online learning administrator for further assistance. To find product information, release notes, and documentation, and connect with other users, visit The Brightspace Community.