Support

Have questions? We're here to help!

If you have questions about D2L’s products, services, implementation, getting started, or anything else, you're in the right spot. We're here to support you 24/7.

Places to find help

Laptop with Community Screenshot on Screen

Community

The Brightspace Community site is the primary destination for clients, partners, users and developers to find product information, release notes, and documentation, and share your knowledge and resources, and connect with other users through member forums.

Visit Community

Icon - Video Player

Video Tutorials

Access to hundreds of video tutorials designed to help administrators, instructors, and learners get the most out of Brightspace products and features.

Watch the tutorial videos

Tablet with Video Tutorials Community Page Screenshot

Icon - Textbook

Technical Documentation

Step-by-step and conceptual information for D2L products and resources such as microservices information, platform requirements, accessibility documentation, and Semester Start FAQs can be found at Brightspace Help. Links to downloadable guides that can be personalized to meet your needs are also available from the Brightspace guides section.

Watch Brightspace help

Laptop with Technical Documentation Community Page Screenshot
Phone with Brightspace Community Twitter Screenshot

Twitter @Brightspacehelp

Ask your how-to questions and get answers. Follow @BrightspaceHelp to receive updates about new resources, blogs, webinars and more.

Visit Twitter

Still Need Support?

Please connect with your internal IT department or online learning administrator for further assistance. To find product information, release notes, and documentation, and connect with other users, visit The Brightspace Community.