Services and Support | D2L
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D2L Services and Support

Harness the Power of Partnership 

Whether you’re a first-time or a long-term customer, our services and support are personalized to your needs to ensure success at every step. From migration to course design and everything in between, we’re here to help you maximize your results.

We’re here to help every step of the way

Over the past 20 years, we’ve helped thousands of customers achieve unprecedented success while avoiding common pitfalls. We tailor our guidance and strategic expertise to your needs so that you can get the most out of D2L Brightspace and hit your learning goals faster than you thought possible.

Onboard and Launch Services

We ensure a seamless transition to Brightspace with our personalized, people-first approach.
  • Breath easy knowing that we’ll help you with all your course migrations, integrations, SIS configurations, SSO setup and more.
  • Get up to speed quickly with free, on-demand, pedagogically sound training built by former educators.
  • Secure long-term success with pre- and post-launch change management and strategic consulting.

Customer Success and Technical Support

Once you’re up and running, our customer success and technical support teams make sure your momentum doesn’t plateau.

  • Stay on track with a customized plan that increases adoption and engagement and helps you hit your strategic goals faster.
  • Flexible and accessible support options ensure all your users get the help they need, when they need it, how they need it.
  • Take Brightspace to the next level with dedicated technical support, learning administration or data consulting.

Learning and Creative Services

We’re here to help you build a transformative learning experience—one of the hardest things to do.

  • Boost engagement and learner success with help from our instructional designers and course developers.
  • Transform flat content into a truly engaging learning experience alongside our creative and multimedia experts.
  • Ensure you meet accessibility standards and reach every learner using proven strategies and techniques.
Terry Brown Image

"Since 2012 I have had experience working with an implementation team, a trainer and three Technical Account Managers. Each has been very supportive and helpful. The teams at D2L are the best!"

Terry Brown, Director of eLearning, East Georgia State College

Why D2L Services and Support?

Upgrade your learning platform with ease
Get your team up and running quickly
Create innovative and engaging learning experiences
Empower and upskill your team
Close technical gaps within your organization

Industry experts and customers agree:

D2L services and support rocks. 

2021 CODiE Award Logo
2021
Best Customer Experience in EdTech
G2 Crowd logo
Quality of Support: 8.5/10* Ease of Doing Business: 9.1/10*

Refer to G2’s LMS Grid Winter Report 2022 for more info.
G2 Badge - Best Relationship
Best Relationship Winner in G2’s Fall Report

Built with care and your needs in mind

Not only are D2L employees and partners experts in what they do, they’re people who love education, learning and helping you succeed. Our people-first approach is built with empathy and understanding of your needs; that’s what makes our services great.

Let’s make sure you get the most out of your partnership with D2L.