D2L Services and Support
Harness the Power of Partnership
Whether you’re a first-time or a long-term customer, we’re here to help. From platform migration to course design and everything in between, our services and support teams personalise success at every step.
Expert Help Whenever You Need It
Our guidance and expertise are tailored to your needs to ensure you get the most out of D2L Brightspace and hit your learning goals faster than you ever thought possible.
Onboard and Launch Services about onboard and launch services
Onboard and Launch Services
Make transitioning to Brightspace a breeze with our personalised, people-first approach.
Customer Success and Technical Support about Customer Success and Technical Support
Customer Success and Technical Support
Ensure your momentum doesn’t plateau with our customer success and technical support teams that jump in once you’re up and running.
Learning and Creative Services about Learning and Creative Services
Learning and Creative Services
Create memorable learning experiences with our proven courseware design and development approach.
Premium Services about Premium Services
Get premium daily help with Brightspace administration, technical support, and data analysis to take your results to the next level.
Why D2L Services and Support?
Over the past 20 years, we’ve helped thousands of customers achieve unprecedented success while avoiding common pitfalls. We tailor our guidance and strategic expertise to your needs to get the most out of D2L Brightspace and hit your learning goals faster than you thought possible.
Upgrade your learning platform with ease
Upskill your team and get them up and running quickly
Create innovative and engaging learning experiences
Gain unmatched data guidance aligned with your goals
Close technical gaps within your organisation
We Take Your Needs To Heart
Sure, we’re experts at what we do. But we’re also known for our heart, hustle and relentless pursuit of educational excellence—and we do it all for you. That’s what makes our services great.
But don’t take our word for it.
In-house multi-disciplinary educators, Brightspace experts, and industry professionals are ready to help you tackle anything.
Customer satisfaction score.
—D2L CSAT Survey 2021
Higher usage in the first two years when customers include learning and strategy consulting as part of their onboarding process.
Higher login growth in the first two years when customers include learning and strategy consulting as part of their onboarding process.
Our Customers Agree:
We went into this project with a hypothesis that we might need customized templates. D2L helped us build a full design system—including not only templates, but also design components that we can easily pull into any content page and use to create templates of our own.Ron MacLean Experience Architect, Educational and Learning Product Design Group, Harvard Business Publishing Corporate Learning Read the Customer Story about Harvard Business Publishing Corporate Learning
The Elementary Teachers’ Federation of Ontario (ETFO)
The Elementary Teachers’ Federation of Ontario (ETFO) provides elementary teachers with accessible online learning for professional developmentRead the Customer Story about ETFO
The D2L Creative Services team was quick to understand our mandate, how we position ourselves, and how our needs as a regulator are different from those of an educational institution.Annette Ruitenbeek Director of Professional Practice, CMTBC Read the Customer Story about CMTBC
Get the Most Out of Your Partnership With D2L
Our team is standing by, ready to help.