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Optimization Services

Our Team Is Your Team

Our optimization services are designed to provide the attention and care you need to take D2L Brightspace to the next level.

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Extend Your Support, Expand Your Results

With D2L’s expertise in technical implementation, learning administration and learning analytics, you have access to the tools and support you need for as long as you need it.

Technical
Account Manager (TAM)

  • Achieve your goals faster with personalized ongoing support from a Brightspace expert who knows your business as well as you do.
  • Work directly with a D2L advocate who will ensure your technical needs are highly prioritized.
  • Get expert guidance with technical projects, platform updates and enhancements to ensure your learning environment is always optimized for high performance.
Learn More about Technical Account Manager

Learning
Administration Manager (LAM)

  • Whether it’s part-time or full-time support, we can help you get more done faster with a Brightspace LAM dedicated to your organization.
  • Delegate all the administration of Brightspace to a D2L expert and free up internal resources.
  • Optimize Brightspace for your organization and get supported with platform configuration and management.
Learn More Learning Administration Manager
D2L optimisation services

Learning Analytics

  • Get expert guidance and develop an effective analytics strategy tailored to your needs.
  • Propel your organization forward and learn how to use data to optimize the learning experience.
  • Demonstrate your impact by building reports and visualizations with our expert guidance, or we can build them for you.
Learn more about Learning Analytics

We Hate To Brag, but We’re Pretty Good at What We Do

  • 95.32%

    TAM Customer Satisfaction Score (2023)

  • 97.29%

    LAM Customer Satisfaction Score (2023)

  • 96.67%

    Learning Analytics Customer Satisfaction Score (2023)

Hear What Our Customers Have to Say

My TAM has become a very good partner, and I appreciate his honesty and candor. He is easy to talk to, even if we are having a difficult conversation, and he understands our business needs. John Bellavance Manager, Learning Technology & Quality at Harvard Business Publishing, Harvard Business Publishing
[Our TAM] has been exemplary, taking the lead on major product offerings from the American Nurses Association to ensure flawless delivery of the educational product. He is greatly appreciated by ANA. Don Griesheimer Senior Education Technology Design Coordinator, American Nurses Association
Our LAM Administrators have been amazing! They are efficient, knowledgeable, and responsive. Bonnie and Matt are integral members of our implementation team. With their help, we were able to rapidly pivot to online learning. Chappel Billings Director of Digital Learning and Technology Innovation, Education Opens Doors, Inc.

Brightspace Is an Investment for Your Organization

Let’s make sure you get the most out of it.

LET’S TALK