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Onboarding Services

Kickstart Your Partnership with D2L

Our personalized onboarding and launch experience will propel you toward success. And with our talented Customer Success team alongside you every step of the way, you always have a trusted advisor dedicated to helping you achieve your goals.

Get a Seamless and Smooth Transition to D2L

When you partner with D2L, you get a team dedicated to helping you succeed. Our comprehensive approach goes far beyond ensuring your learning platform is set up correctly. We’re dialed in and determined to help you with strategic and change management guidance, migration assistance, integration and training to guarantee a successful implementation and launch. We extend our services to support structuring course content, providing data guidance, and sharing best practices, templates and recommendations to drive results.

Learning Strategy Consulting

Strategic Consulting

  • Confidently navigate change and ease the transition to D2L Brightspace with our seasoned insight, approach and resources.
  • Power the adoption of Brightspace with tailored communication materials and marketing strategies.
  • Make your learning programs a competitive advantage by empowering your team to understand your learner better, map out an ideal learner experience and achieve desired outcomes.


  • Get a personalized implementation plan aligned with your needs and goals.
  • Feel confident knowing that we’ll guide you through course migrations, system integrations, SIS and SSO, and more.
  • Our multidisciplinary team of experts will consult and guide you using best practices and experience gained working with multiple organizations and institutions.
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  • Get up to speed with Brightspace faster than you thought possible with on-demand training built by former educators.
  • Equip your internal experts with the skills to create engaging online courses using our Certificate Program.
  • Connect with a Brightspace Trainer and get a personalized training plan designed to help you hit your goals faster.

Success Is a Journey, and We’re Here To Help
Every Step of the Way

After launch, we’ll still be here to help you adopt, optimize and grow.

Success Journey

Hear What Our Customers Have to Say

The implementation was amazing. The D2L team was always responsive and always found a solution. Brightspace was the easiest software-as- a-service implementation we’ve ever dealt with: D2L delivered everything exactly to plan, and as practitioners we certainly respect that on-time, on-scope, on-budget philosophy. Stephanie Miesch Lead Trainer, Colliers Project Leaders
If you don’t have a partnership with the vendor, you don’t succeed with the implementation… We went from nothing to everything in record time. We wouldn’t have succeeded without D2L. Gerry Fulbrook AVP of Academic Technologies, Southern New Hampshire University (SNHU)
The next step was to migrate all 35,000 of our online courses to the new solution. D2L laid out a detailed roadmap for our implementation and helped guide the training of our 1,500 faculty members within the timeframe. Without their help we would never have met our six-month target. Dr. Patrick Devey Dean of the Centre for Continuing and Online Learning, Algonquin College
We were so glad to partner with D2L’s Learning Strategy & Consulting team to help with our Brightspace launch and rollout. We knew we only had one chance to get it right, and we wanted to make sure that we put our best foot forward with all our users. Kiara and her team were extremely knowledgeable and helped put our team’s—and our leadership’s—minds at ease. With their assistance, we put together a strong launch plan with realistic strategy to drive engagement and increase adoption both in the near and long-term. Jeremy Negrey Director, Customer Education, PartsSource
We have joined the new Brightspace Guided Training Premium Pilot and are working to implement this at our institution. I am enjoying the process thus far and I am excited to customize the solution to meet our needs. In the past I have created courses for our faculty/staff and found it very time consuming to keep up with all of the updates and changing information that D2L provides. Now it is all done for me and I am so happy that the Training team reached out! Crystal Mallner Dean of Online College, Orangeburg-Calhoun Technical College

Let’s Onboard and Launch the Future of Learning Together

We’re ready to help you reach your learning goals with our services and support.