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Season 1, Episode 9 - The Skill Shift

Fueling Corporate Growth With Business and Human Skills | Anthony Stephan

In this episode, Guest Anthony Stephan shares insights on how to develop L&D programming to build important business and human skills.

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Highlights

0:00

Intro

1:52

The history of Deloitte University

4:07

Deloitte’s role as an education and training provider 

7:20

Breaking down soft skills

9:14

How Deloitte surfaces skills needs to build out programming

10:49

Digging into Deloitte’s Business Success Program

15:50

How Deloitte approaches educational content curation

18:39

How Deloitte tackles different learning modalities

23:40

Learning in the flow of work

25:05

Deloitte’s leadership and human potential portfolio

29:02

How Deloitte uses sensing exercises

33:55

What differentiates a chief learning officer

38:34

Biggest opportunity for learning and development to drive growth

In an ever-changing workforce, it’s important for business leaders to know where, when and how their staff want to learn. In this episode, guest Anthony Stephan, chief learning officer at Deloitte, speaks to how L&D is approached in their organization, including Project 120 and Deloitte University.  

When it comes to internal development, Stephan highlights the need for both business and human skills in L&D programs. He also speaks to the importance of business leaders forecasting critical future skills to develop for their business, while using active listening to provide different modalities and choices for employees when it comes to learning. 

Tune into this episode of The Skill Shift for insights from a company with a track record of success in L&D. 

Copyright © 2024 Deloitte Development LLC

Speakers

A head shot of Steve Cadigan with text saying "The Skill Shift" over a photo of people walking on a street.
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