Customer Training | How to Train Your Customers | D2L
IE Not suppported

Sorry, but Internet Explorer is no longer supported.

For the best D2L.com experience, it's important to use a modern browser.

To view the D2L.com website, please download another browser such as Google Chrome or Mozilla Firefox.

Customer Training
Learning Management System (LMS)

Help set customers up for success using flexible, engaging online training with the Brightspace platform.

Let's talk Top 20 Learning Management System (LMS) Companies (2020)

Grow and Scale Your Customer Training Programs

You want your customers to love your products and services so they can effectively use and advocate for them, because when they succeed, so do you. Rely on the right LMS to provide training, virtual collaboration, and certification opportunities—easing adoption and strengthening your brand. Plus, advanced e-commerce capabilities can help you increase the profitability of your learning programs.

Getting Customer Education Up and Running in Brightspace

Read about how PartsSource leveraged the Brightspace platform to meet its need for a scalable customer training solution, how a robust online learning program provided it with the flexibility to respond to the pandemic, and how data and analytics can bring added value to customers and business partners alike.

Read more about Reporting on customer education in the Brightspace platform

Create world-class content that sets your customer training apart

Screenshot of course and awards in Brightspace
  • Create unique content using tools including an HTML editor, or import it directly into Brightspace from supported third-party providers.
  • Make it easy to publish your custom courses so customers can access your branded training through their organization’s own learning platforms.
  • Share access to your courses without giving them away with Brightspace Course Publisher.
  • Collect content in a single library to share and reuse resources—individual files, topics, or entire courses—across all your customer training programs.
  • Recognize the progress customers are making by providing them with shareable awards and certificates.
  • Empower learners to search for and self-enroll in courses. Plus, adding advanced e-commerce capabilities can help you take marketing and selling your courses to the next level.
Illustration of a bar graph

Learning and Creative Services

Partner with our team to develop a robust content strategy while we help you create and rebuild content through a fresh and innovative instructional design and review process.

Learn more about Learning and Creative Services

Give customers an intuitive and flexible user experience

Screenshot of course and awards in Brightspace
  • Connect synchronously with customers using integrated web conferencing, and embed prerecorded video clips in your courses to make learning asynchronous.
  • Give people opportunities to practice and hone their skills and knowledge with Video Assignments. Trainers can even give personalized feedback on submissions through audio, video, or in-line annotations.
  • Make sure your customers are able to access course content from any device. The Brightspace platform’s mobile-friendly interface can adapt to any screen size, and apps including Brightspace Pulse can help make content available anywhere, even off-line.
  • Set up learning pathways that group courses into logical, easy-to-follow streams.

Read more about the Brightspace LMS

Turn customer learning programs into revenue generators

Screenshot of course and awards in Brightspace
  • Know who’s completing courses and who understands your training through insight-filled training reports.
  • Offer certification and badges to strengthen partnerships, provide recognition, and create value for your customers.
  • Integrate surveys, polls, and questionnaires with your customer training, then evaluate the data to identify areas for trends.
  • Reduce the cost of training development and delivery, while increasing renewals, cross-selling, and upselling opportunities with effective training programs.
  • Our secure and scalable cloud-based learning platform paired with optional, robust e-commerce and catalog capabilities can help turn your training into a profit center.
Brightspace screenshot in computer

Take a closer look at Brightspace

Our learning platform includes all the tools and support you need to create an engaging learning experience for your customers and partners.

Show me more about D2L’s Brightspace Learning Platform

Get support from D2L’s experts

With everyone from our strategy gurus to our experts in course development and design, our in-house teams can help you deliver the best training for your extended enterprise.

Tell me more about D2L services

Want to learn more about D2L’s Brightspace LMS?

Use the form below to drop us an email and we'll contact you as soon as we can.

Please complete this required field.
Phone number must be a valid number.
Thank you for submitting this form.

You can unsubscribe at any time. Personal information may be collected, used and disclosed in accordance with our privacy policy.

or

Let's talk now

Chat with us right now and schedule a demo.

Chat now

Moose mascot dressed up to help you schedule a demo