When the University of Dallas made the switch to D2L Brightspace, Vanessa Cox, director of online learning, knew her small team would need ongoing, personalized support. That support came through D2L’s Technical Account Management (TAM) Services.
In this video, Cox shares how working with a dedicated Brightspace technical account manager has made a meaningful difference. From having a consistent partner who understands the university’s unique needs to getting timely help when bandwidth is limited, TAM services have helped ensure the platform is set up for long-term success.
As Cox explains, “She’s an extension. She’s a partner. She’s part of us.”
Watch to learn how dedicated support can help small teams deliver high-quality learning experiences for faculty and students alike.