Having been a D2L Brightspace customer for more than two decades, Fanshawe College is no stranger to the value of long-term partnership. In this video, Linda Young, senior manager of learning systems services at Fanshawe College, shares how D2L’s Technical Account Management (TAM) team has supported major institutional projects over the years.
Young explains how a dedicated TAM has helped guide complex initiatives, from automating grade transfers to moving from a self-hosted environment to the cloud. Through regular collaboration and deep institutional knowledge, the TAM has become an extension of the Fanshawe team.
As Young explains, “The TAM for us is like a part of our team.”
Watch to learn how dedicated support and strong partnerships can help institutions navigate change with confidence.