Onboard
Fostering a Strong Foundation
Our comprehensive approach goes far beyond ensuring your learning platform is set up correctly. We’ll help you with strategic and change management guidance, migration, integrations, training and support to guarantee a successful implementation and launch.
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35,000online courses were migrated and 1,500 faculty members trained within six-months
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53%reduction in course creation costs, driven by Ultimate Medical Academy’s change management strategies
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18%increase in program completion rates
Launch Your New LMS in Years Months
Find out how you can launch Brightspace in three months.*
D2L’s in-house experts will partner with you to achieve your goals and build a unique learning environment tailored to meet your needs. Our multidisciplinary team provides consultation, strategic guidance, training and support from the beginning of implementation to beyond post-launch.
Month One
Discover and Design
- Define project timeline, roles and vision
- Brightspace access, design and configuration
- Change management planning
Month Two
Train and Coach
- Migration support
- Certificate and private training
- Frequent coaching from Implementation Team
Month Three
Prepare and Launch
- Questions and troubleshooting
- End-to-end testing
- Launch Brightspace
*Your timeline may vary depending on your organization’s goals, resources and any additional support or customizations you choose.
Let Us Do the Heavy Lifting
Our personalized onboarding and launch experience will ensure you have everything you need to succeed. Starting with a personalized transition plan, we’ll work together to get your learning programs up and running quickly and efficiently.
Expert Help, How Ever You Need It
Explore offerings created specifically for you.
Faculty
Give Educators More Time to Teach
Ease the transition with our seasoned insight, approach and resources.
- Get up to speed faster than you thought possible with on-demand training built by former educators.
- Add flexibility and accessibility to your support with real-time, around-the-clock help in multiple languages.
- Embed D2L Lumi Chat, an AI-powered contextual help tool within Brightspace to provide personalized support to every user.
- Increase user adoption and engagement by reducing support wait times and offering a customized self-serve help portal.
Administrators
Advance Learning Goals Faster
Our team of experts will guide you using best practices and experience gained from working with multiple organizations and institutions.
- Confidently navigate course migrations, system integrations, student information systems (SIS), single sign-ons (SSO) and more.
- Train your internal team with the skills to create engaging online courses.
- Access personalized help and support built for administrators.
- Get 24/7 environment monitoring and resolve technical issues quickly with a support team that’s uptodate on Brightspace.
Leadership
Transform Onboarding Into ROI
By investing in a thoughtful onboarding process, you’ll set the foundation for greater implementation success and lasting impact across your organization.
- Receive tailored implementation, training and change management strategies designed to meet your unique organizational needs and goals.
- Accelerate adoption with custom communication approaches and marketing materials that resonate with your audience.
- Leverage actionable insights from your support data to enhance decision-making and operational efficiency across teams.
- Regularly review case trends to identify areas for improvement, ensuring your support experience evolves to meet changing needs.
What People Are Saying
This was the easiest software-as-a-service implementation we’ve ever dealt with: D2L delivered everything exactly to plan, and as practitioners we certainly respect that on-time, on-scope, on-budget philosophy.Stephanie Miesch Lead Trainer, Colliers Project Leaders
If you don’t have a partnership with the vendor, you don’t succeed with the implementation. We went from nothing to everything in record time. We wouldn’t have succeeded without D2L.Gerry Fulbrook AVP of Academic Technologies, Southern New Hampshire University (SNHU)
The next step was to migrate all 35,000 of our online courses to the new solution. D2L Laid out a detailed roadmap for our implementation and helped guide the training of our 1,500 faculty members within the timeframe.Dr. Patrick Devey Dean of the Centre for Continuing and Online Learning, Algonquin College
Frequently Asked Questions
Launching a new LMS is a significant investment in both time and resources. How can D2L help?
As your partner in learning, our onboarding process is focused on setting you up for success and helping you see early returns on your investment. Our team consults and guides you through the changes needed for the adoption and engagement of your learning platform, from onboarding to launch and beyond.
What strategic consulting does D2L provide?
D2L provides expertise in change management and program evaluation, and has helped many organizations with the transition to Brightspace. They’re big picture specialists, who can provide clarity on the needs of the organization as a whole. Their breadth of knowledge, formal training and real world Brightspace expertise can help your organization reach its goals.
Do you offer synchronous and asynchronous training?
As a learning company, our training approach is centered on how people learn best. Our thoughtfully crafted training services offer convenience and flexibility, providing access to a variety of resources designed to support progressive, bite-sized learning both synchronously and asynchronously.
What support can D2L offer?
Our support packages are convenient and flexibile. With options available for both end users (learners, faculty and staff) and LMS administrators, we’re there to provide quick resolutions to questions and challenges no matter where or when they arise.
Let’s Onboard and Launch the Future of Learning Together
We’re ready to help you reach your learning goals.
The quality of support has been fantastic; we could easily have been overwhelmed as such a small team, but we never feel alone with the D2L support team on our side.Vanessa CoxDirector of Online LearningUniversity of Dallas