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BrightspaceBot

A natural language chatbot for Brightspace.

BrightspaceBot, a prototype developed by D2L Labs, enables users to use natural language questions and commands to get their Brightspace content. Its extensible design allows it to be connected to a variety of popular chat platforms.

BrightspaceBot allows users to type in a variety of questions about their course content and get answers immediately. It also saves time for users by pushing out a stream of activities/updates from across all of their courses.

Key Ideas:

  • Natural engagement: While the goal was not to convince users that BrightspaceBot is a real person, a conversational approach makes the experience easier and more engaging.
  • Proactive notifications: BrightspaceBot sends users notifications for important events and updates, with the ability to tailor those notifications.
  • Built-in support: BrightspaceBot has a built-in help system that makes it easy for users to get started and understand its capabilities.

Technologies

Natural Language Processing

Status

Prototype

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