D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.
Job Summary:
The Manager, Business Development will lead, coach, inspire and continuously upskill a team of talented Business Development Representatives (BDRs) to exceed pipeline generation goals ensuring business growth strategies are met. The Manager, Business Development will thrive at building and growing a world-class business development team, focused on high performance. The ideal candidate is a proven high performer who understands EdTech or SaaS sales and has successfully led a team of business development professionals. This person has an entrepreneurial spirit who exceeds quotas, develops people, and innovates processes to maximize efficiency and business outcomes.
How You Will Make an Impact:
- Recruit, develop and coach a team of Business Development Representatives (BDRs) whose role consists of prospecting, opportunity identification and pipeline generation
- Coach and develop BDRs into candidates for future Account Executive (AE) and Client Sales Executive (CSE) roles
- Deliver ongoing training on sales prospecting, discovery, email outreach, and outbound calling
- Coach individual BDRs through call shadowing, role play, and performance reporting
- Guide and manage prospect research and list-building activity with the team
- Maintain a culture of accountability, hard work, and innovation
- Define, measure, monitor and report performance metrics for BDRs linked to lead generation (e.g., call/email activity, response rates, leads generated, lead quality, ultimate lead-to-close)
- Ability to make sense of data sets to analyze team performance, build a point of view and share key data with key stakeholders
- Maintain accurate and timely forecast data and be able to identify opportunities for continuous improvement
- Exceed monthly, quarterly, annual activity and pipeline targets, across all markets
- Work cross-functionally with sales and marketing to create and implement programs and communicate on campaign performance
- Manage the inbound pipeline and working closely with Marketing to ensure timely response and tracking of campaign performance
What You'll Bring to the Role:
- 3+ Years of experience leading high-performing sales development team
- 2+ years of experience selling software and SaaS
- Salesforce experience is a must, outreach or equivalent platform experience a plus
- Must possess a good understanding of best practice for running Business Development teams
- SaaS experience required with knowledge of the learning technology industry a plus
- Proficiency in negotiation techniques, capable of structuring and closing mutually beneficial deals
- Skilled in leading and motivating a high-performing business development team to achieve goals
- Ability to lead and inspire a high-performing business development team, fostering a collaborative and results-driven culture
- Clear and effective communication, both verbal and written, for negotiation, relationship-building, and collaboration across all levels and functions
- Lead by example and a willingness to get into the trenches with the front line
- Skilled with outbound/cold prospecting and working with inbound leads
- Experience training, mentoring, and growing an outbound process
- Bachelor's degree in business, Marketing, Communication or equivalent
Please note: This is a hybrid position (2+ days per week at our HQ in Kitchener).
D2L Leadership Competencies:
- Leads by Example with personal and professional integrity, high accountability and say/do ratio.
- Boundaryless collaboration and influence skills both within team, peer group and broader organization. Effective communicator with a proven track record of.
- Delivers Awesome Outcomes: Strategic mindset and business acumen, with strong prioritization skills and a focus on organizational outcomes vs. team tasks. Effective problem solver, able to achieve results individually and through others, in fast paced, deadline-driven environments.
- Talent Magnet: Talent-focused leader, with demonstrated ability to coach, build and lead a high performing, diverse team.
- Better, Smarter, Faster: An agile learner, with a growth mindset, attention to detail and organizational skills. An operationally minded leader, with a focus on continuous improvement and innovation.
- Wins Hearts and Minds: An effective communicator, with the ability to connect the why and the what. A change agent, with proven delegation, motivation, and team building skills.
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L;
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
- 2 Paid Days off for Catch the Wave related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.
D2L is committed to a fair and inclusive work environment. We are an equal opportunity employer that hires and attracts talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases. We draw on diversity of thought and experience to reflect the rich array of cultures representing our broad customer base and we seek talent with diversity of life experiences and perspectives from around the world. If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us at [email protected] and a member of our HR team will get back to you. Information received relating to accommodation needs of applicants will be addressed confidentially. D2L maintains a drug-free workplace.