- 72% of FS CEOs see the limited availability of skills as a threat to growth, on a par with concerns over the speed of technological change (73%) and ahead of changing customer behavior (69%) and competition from new market entrants (59%).
- 71% of FS CEOs have changed their people strategy to reflect the skills and employment structures they need for the future, but only 25% to a significant extent.
- Only 10% of FS CEOs are using data analytics to a great extent to find, develop, and keep people.
- Nearly a fifth of FS CEOs (19%) believe that technology has completely reshaped competition in their industry over the past five years, and a further 44% believe that it has had a significant impact.
- Only 53% of FS CEOs believe their organizations have strong digital skills.
- 41% of FS CEOs strongly agree that they’re considering the impact of AI on future skills needs.
- Building the organization of the future, where agility plays a central role, will have a huge impact in the financial services industry.
- With FS organizations facing tough competition from industries like technology, new approaches to hiring and development are needed.
- Wednesday is the most popular time to learn at work.
Policy prescriptions: Invest in a Learning-Integrated Life; Transform the learning of today with new partnerships; Accelerate the shift to skills-based learning and hiring