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D2L Fusion 2020

Frequently Asked Questions

Fusion questions? Find answers and general information about D2L Fusion 2020 in Anaheim, California!

About Fusion

What is Fusion?

Fusion is a chance for educators, customers and learning leaders from around the world to come together and share ideas that will shape the future of learning. Driving progress and better outcomes for learners starts with sharing knowledge and best practices that can help make those things happen. Fusion is your chance to join the conversation and make sure your voice is heard.

When is Fusion?

Fusion takes place July 20–22, 2020.

The Pre-Conference take place Monday, July 20 from 8am–3pm. The Main Conference begins Monday, July 20 at 3pm and continues through Wednesday, July 22.

Where is Fusion?

Fusion 2020 will be held at the remarkable Anaheim Marriott in Anaheim, California. This unparalleled destination is just minutes away from Disneyland® resort.

Venue location:
Anaheim Marriott Hotel
700 West Convention Way
Anaheim, California 92802 USA

What types of tracks and sessions can I expect?

Fusion offers dozens of breakout sessions, demonstrations, roundtable discussions, and hands-on workshops that provide practical and tangible skills.

Breakout Tracks include:

  • Instruction and Design: Relevant to teachers, faculty, and the people who support them
  • Technical and Development: Relevant to site administrators, IT professionals, developers, and those interested in the technical aspects
  • Leadership and Strategy: Relevant to senior educational leaders, thought leaders, staff development and leadership experts, and strategy subject matter experts

Labs include:

  • Accessibility Lab: Deep-dive into important topics such as Universal Design for Learning (UDL) and improving web accessibility for online courses.
  • Data Analytics Lab: Learn how raw data is transformed into valuable, actionable, and reproducible reports, as well as what statistics are available throughout a course.
  • Extensibility Lab: Get the most out of the Brightspace developer platform. Whether you’re using the Brightspace APIs, building an LTI integration, or looking for a partner solution, the Extensibility Lab is the place to be!
  • Knowledge Central Lab: Attendees can attend D2L and client-led knowledge-based sessions and drop by the lab anytime to meet with the members of the Brightspace Community or to seek help from a D2L trainer or subject matter experts on the Brightspace platform, Community, and/or Knowledge documentation.
  • User Experience Research Lab: This is your opportunity to participate in live user research and usability testing. Your feedback helps us create the next generation of teaching and learning solutions.

Thought provoking topics include, but are not limited to:

  • Active learning techniques
  • Blended learning
  • Competency-based education design
  • Content creation and curation
  • Course design and quality rubrics
  • Flipped classrooms
  • Gamification of student learning
  • Learner engagement
  • Modern workplace
  • Open courses
  • Personalized learning
  • Social media for learning
  • Student engagement techniques
  • Video and Social Assessment™

Are there sponsorship opportunities?

Yes! Visit the Sponsorship page to learn more about our sponsorship opportunities.

How is d2L addressing Covid-19? Is fusion still happening?

The safety and well-being of the D2L Community is the top priority of D2L. Please review our Health and Safety Statement.


How do I register?

Please register for Fusion by going to the Registration page.

If you’re unable to register online, you may contact Registration Support at or 1-800-270-6304.

How much does Fusion cost?

A detailed breakdown of fees can be found on the Registration Rates page.

What is included in the Main Conference fee?

Main Conference registration includes full access to breakout sessions, keynotes, exhibit hall, and other conference activities, breakfast, lunch, and coffee breaks for both days, as well as 1 (one) Social Event pass.

I'm a presenter. How do I register?

Presenters will receive a Presenter password, and can register by going to the Registration page. Select Registration Type: “Presenter/Steering Committee” and Enter the Presenter/Steering Committee Password’ provided by D2L.

I'm a sponsor. How do I register?

Sponsors will receive an Exhibitor Package with instructions.

I can't attend for the full conference. Can I register for a single day?

There are no individual day passes for the Main Conference, it is a full 2.5 days. However, there is a Pre-Conference Only pass to attend the one day of Pre-Conference workshops if you desire.

Is there a deadline for registration?

The early-bird deadline is April 17, 2020. There is no deadline to register at the standard rate. We recommend that you register early, but you can register on-site if needed.

I have a discount code. How do I apply it to my registration?

If you have not yet registered for Fusion, begin your registration and follow the instructions to enter your discount code.

To apply a discount code to an existing registration, please contact Registration Support at or 1-800-270-6304.

Can I use more than one discount code (if applicable)?

Sorry, only one discount code may be used per registration.

What methods can I use to pay?

  • Credit Card (Visa, Mastercard®)
  • Purchase Order

How do I make a change to my registration information?

You can modify your registration here. You will need the email address used to create your registration and your password.

How do I register a group?

To register a group, begin the registration process for one individual. You will be prompted during the process to register additional attendees. You may pay for all members of the group in a single transaction or pay for each member separately.

When registering a group of 5 individuals or more, please select Main Conference Group Rate or Full Conference Pass (Pre-Conference + Main Conference) Group Rate to receive the special Group Rate.

How do I register on behalf of someone else?

To register on behalf of someone else, begin the registration process for that individual. You must use their respective email address, and they will receive all email communications. If you wish to be CC’ed on communications, for example if you are an Executive Assistant, you can enter your email address in the optional CC: Email field.

Can I bring a guest?

Absolutely! While guests are not permitted to attend the Pre-Conference or the Main Conference, you can buy a Social Event Plus 1 Ticket for your guest to join you at our evening event on July 21.

The Social Event Plus 1 Ticket can be purchased when registering or by modifying an existing registration.

I'm registered but unable to attend. Can I transfer my registration to someone else?

Yes! Please contact Registration Support at or 1-800-270-6304.

What is the payment policy?

We accept payment by Visa, Mastercard, and purchase orders at the time of registration. For tickets purchased via purchase orders, you must provide D2L with a copy of the purchase order within 30 days of registration.

Payment Deadlines: Pre-registration is January 31, 2020. Early-bird registration is April 17, 2020.

If D2L has not received payment in full prior to your arrival at the event, the balance of any outstanding fees owed must be paid on-site before entry to the event will be permitted.

More information about payment policy and methods of payment is available in the Fusion Terms and Conditions.

What is the cancellation policy?

Cancellations must be made in writing and received by the dates below to result in a refund as follows:
Cancellations received on or before April 17, 2020 receive a full refund.
Cancellations received between April 18, 2020 and June 19, 2020 receive a full refund minus a $150 processing fee.
Cancellations received after June 19, 2020 will not be eligible for a refund.

Please remember that cancelling your registration does not automatically cancel your hotel and travel arrangements. Individuals are responsible for cancelling their own hotel and travel reservations.


What is the pre-conference?

The Pre-Conference includes a full day of interactive, in-depth sessions for all levels of Brightspace users. Attendees will receive hands-on training with D2L trainers as well as training with product and technical experts. Pre-Conference training is Monday, July 20 from 8am–3pm.

How do I register for the Pre-Conference?

Registration for the Pre-Conference can be completed when you register for Fusion. If you’ve already registered for Fusion and wish to add the Pre-Conference, you can modify your registration.

What is included in the Pre-Conference fee?

The Pre-Conference fee includes a full day of training, as well as breakfast, lunch, and coffee breaks on July 20.

Do I need a laptop for the Pre-Conference?

Laptops are necessary to take part in most of the Pre-Conference. If you’re unable to bring a laptop, laptops are available to rent during online registration.

Can I rent a laptop for the Pre-Conference onsite?

Yes. We recommend that you rent a laptop during online registration. A limited number of laptops will be available to rent on-site, on a first-come, first-served basis.

Travel & Accommodations

How do I book my accommodations?

Accommodations at the Anaheim Marriott at the Fusion attendee rates must be booked through this booking link. Fusion rates expire June 24, 2020.

Are there special hotel rates?

A special rate for Fusion attendees is available. The Anaheim Marriott rates begin at $199 USD/night (plus fees and taxes). To take advantage of this rate, please use this booking link.

Where can I find information on Anaheim?

For information on things to do during your stay in Anaheim, check out our Top 10 Attractions page. You can also visit the city’s official visitors’ website.

What is the weather like in Anaheim in July?

July means summer is in full swing for Anaheim, with warm sunny days and mild evenings. Indoor venues are air-conditioned. Check out the average temperatures in Anaheim.


Whom should I contact if I have special dietary needs or allergies?

Special dietary needs or allergies can be specified in the Special Requirements section when registering or modifying an existing registration.

Whom should I contact for requesting auxiliary aids and services?

Auxiliary aides and services can be specified in the Special Requirements section when registering or modifying an existing registration.

What is the recommended attire for Fusion?

We want to ensure people feel comfortable attending the conference. Attendees have worn business casual, suits, jeans, and even shorts. We welcome everyone to be comfortable, as long as you are respectful of others.

What is the Fusion Mobile App?

The Fusion Mobile App, which is available for download, is specifically for attendees, presenters, and sponsors at Fusion. The app helps you stay up to date on the latest event information, add sessions to your schedule, access session materials, network with other attendees, play the Fusion Challenge, and more.

If you are a first-time attendee at Fusion, look for a welcome email with your account information.

I have questions about Fusion that aren't answered on this site. Who can I contact?

If you have questions about the conference itself, please email If you have registration questions, please contact Registration Support at or 1-800-270-6304.

At the Event Quick Facts

What does the Ask Me! Button mean?

The Fusion attendees wearing the “Ask Me!” button are Steering Committee members who have been to at least one Fusion conference, if not all of them! They are knowledgeable peers who have Fusion experience and knowledge that they want to share with you. If you’re a first-timer, we want to make sure you know what’s what at Fusion, and that you feel as welcome as those who have attended every Fusion conference. If you have a Fusion-related question, don’t hesitate to ask these folks or a D2L staff member.

Will meals be provided at Fusion?

Breakfast, lunch, and coffee breaks will be provided each day of the conference. Appetizers and drinks are also available at the evening social event on Tuesday, July 21.

Where do I go for the meals?

Breakfast, lunch, and coffee breaks will be served in the Exhibit Hall.

Will the event be filmed and photographed?

Yes. We’ll have photographers and videographers on-site to record all the action at Fusion! By registering for and taking part in the event, you automatically consent to be filmed and photographed.

What should I wear to the social event?

Business casual is recommended, but please dress suited to your own comfort.

If I have a general question, where should I go?

You can head to the Registration Desk if you have any questions.

If I want to see a demo on Brightspace and/or other D2L solutions, where do I go?

You can go to the D2L Booth in the Exhibit Hall.

If I have a Brightspace Training or Knowledge question, where do I go?

You can go to the Knowledge Central Lab, where representatives from our Training, Community, and Knowledge Documentation team will be available to talk with you.

What are the scheduled events for Fusion?

You can preview the Fusion schedule here.

Will there be opportunities for networking at Fusion?

Yes! There will be plenty of opportunities to meet with attendees, educators and learning leaders, from organizations around the world.

You can preview the schedule here.