D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L’s has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.
We may continue to review applications on a rolling basis, but recommend applying by January 21th at 5:00pm ET to ensure you are included in initial application reviews (note that this timeline has shifted due to application volume, thanks!)
Role Overview
We're looking for a co-op student to accelerate how our teams use AI in real, practical ways. This role is hands-on and execution focused. You’ll work directly with Implementation & Training Services (ITS) and Learning Services (LS) to design, build, and maintain AI-enabled solutions that improve efficiency, consistency, and scale.
Your work will focus on three areas:
- Creating and refining custom GPTs for internal service teams
- Supporting automation tool development using AI
- Researching and evaluating emerging AI tools that can be applied to Professional Services workflows
This is not a theoretical or research-only role. You’ll be expected to ship working solutions and iterate based on real team feedback.
Key Responsibilities
- Design, build, test, and maintain custom GPTs tailored to ITS and LS use cases (e.g., delivery support, documentation, design assistance, enablement)
- Partner with service leaders and practitioners to translate workflow pain points into AI-enabled solutions
- Support the creation of AI-driven automation tools (prompt pipelines, lightweight apps, internal utilities)
- Document AI tools, prompts, and usage guidelines to support adoption and scalability
- Research new AI tools, platforms, and capabilities relevant to Professional Services (LLMs, Agents, automation, productivity tools)
- Assess tools for value, risk, scalability, and alignment with internal governance standards
- Contribute to internal best practices for responsible and effective AI use
Required Skills & Capabilities
- Strong interest in applied AI and automation (especially generative AI)
- Hands-on experience with tools such as ChatGPT, custom GPTs, or similar LLM platforms
- Ability to design effective prompts and iterate based on outputs and feedback
- Basic scripting or automation experience (e.g., Python, JavaScript, low-code/no-code tools)
- Strong analytical and problem-solving skills
- Clear written communication skills for documentation and enablement materials
- Comfortable working with ambiguity and evolving requirements
- Ability to balance multiple tasks and manage a backlog of work
Nice-to-Have Skills
- Experience with APIs, workflows, or automation platforms (e.g., Zapier, Make, Power Automate)
- Exposure to instructional design, consulting, or professional services environments
- Familiarity with data privacy, security, or responsible AI concepts
- Experience evaluating or piloting emerging technology tools
Education Requirements
Currently enrolled in a co-op or internship program in one of the following (or related) fields:
- Computer Science
- Data Science
- Engineering
- Information Systems
- Human-Computer Interaction
- Digital Media / Technology Programs
What You’ll Gain
- Real-world experience applying AI in a professional services environment
- Direct exposure to how AI is operationalized at scale inside a global organization
- Opportunities to ship tools that are used by consultants and delivery teams
- Mentorship from leaders focused on AI adoption, learning design, and services innovation
The expected weekly salary range for a student hire in this role is listed below. The base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and school specific salary surveys.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why We're Awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L.
All D2Lers receive:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Home Internet Reimbursements
- Employee Recognition
- Social Events
- Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne
Full time, permanent employees are also eligible for:
- Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
- 2 Paid Days off for Catch the Wave related activities like exams or final assignments
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Employee Referral Program
- Wellness Reimbursement
D2L is committed to a fair and inclusive work environment. We are an equal opportunity employer that hires and attracts talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases. We draw on diversity of thought and experience to reflect the rich array of cultures representing our broad customer base and we seek talent with diversity of life experiences and perspectives from around the world. If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us at [email protected] and a member of our HR team will get back to you. Information received relating to accommodation needs of applicants will be addressed confidentially. D2L maintains a drug-free workplace.