Press Release
Melbourne, Australia – October 20, 2021 – Global learning technology leader, D2L, today announced that David Jones has transformed how it delivers continuous professional development (CPD) and employee onboarding, moving to digital and remote learning through the Brightspace platform. Founded in 1838, David Jones is an upmarket department store that provides leading fashion, home, and food offerings to millions of customers each year. As part of its customer service strategy, David Jones set out to make learning available anytime and anywhere it’s needed. Juanique Vorster, training and development specialist at David Jones, manages day-to-day training across the retailer’s merchandise, foods, and digital eCommerce teams. Vorster said preserving personal connections, enabling collaboration, and inspiring teamwork in the digital learning environment was a key priority. “Maintaining personal engagement when shifting to a digital platform was crucial to me,” she said. “One of the reasons we decided to go with D2L for programmatic learning was the platform enabled live collaboration and teamwork within the system, so I can foster a team dynamic in the digital realm which we then nurture during face-to-face practical sessions.” In addition to onboarding, critical to David Jones’ decision was the ability to support the ongoing professional development of workers. By partnering with D2L, micro learning can be recorded into the Brightspace platform to easily service workers rather than trying to facilitate micro learning face-to-face – which has become more challenging with COVID-19 restrictions.
Melbourne