HARVESTING THE BENEFITS OF A MODERN LMS
First and foremost, Gafta feels that its new short courses embody a much more modern approach to distance learning, emphasising user experience as a central focus.
“Even during the changeover to the new system, the volume of support questions from users went down,” says Webber. “With Daylight, users seem to instantly understand how to find what they’re looking for, so they don’t need to ask us for help. It’s just a much more intuitive user experience.”
By automating many of the previously manual aspects of course administration, the platform is also saving hours of work for instructors—helping them focus on spending time with learners instead of worrying about administrative details.
During the project, the Gafta team decided to clean house and deleted 75 user accounts that were no longer active, expecting the number of total users of the system to fall significantly afterwards. However, only a few months later, they found that user numbers had remained stable despite this cleanse; the new platform had quickly attracted a new audience of learners.
“The look and feel of the new modules [and changes to the platform] is so much more appealing, it’s clearly having an effect on our learners,” says Webber. “As a next step, we’re keen to put the content of our old distance learning program into the same format.”
She concludes: “We now have a platform that we’re actively able to market, so we hope to see growth in participation over the coming months and years. Ultimately, it’s all about making learning opportunities more accessible to our members around the world— helping them develop their skills and ensure that the industry remains in safe hands both now and in the future.”