
1. Project Starts
Transition seamlessly from contract signature to implementation with a plan that focuses on what you need and makes the most of your resources to drive successful outcomes.
Having completed numerous successful implementations, we know that you need an efficient, timely process that removes past pain points to enable the adoption that will make your learning program a success. We will work with you to uncover your needs, bring to the table items you may not have thought of, and then scope, manage, and deliver a tailored solution.
Key Players
Leadership Sponsor
Project Manager
Sales Executive
Solutions Engineer

2. Kickoff
We’ll introduce you to your D2L Project Manager and Implementation Consultant, who will develop a full project plan. We’ll work with you to validate expectations, scope the project, and establish timelines.
Key Players
Project Manager
Implementation Consultant

3. Discover and Configure
We’ll continue to learn about your organisation—its background, vision, goals, and strategic initiatives. With this information, we’ll make configuration recommendations that support what learning and development looks like for your organisation, so that from day one your users see the platform as an essential learning tool that removes barriers to their professional development goals.
Key Players
Learning Strategy Consultant
Implementation Consultant

4. Design
We’ll work with you to enhance the online course experience for your learners.
Our instructional design experts will evaluate existing course content and design against best practices for online and blended courses. We’ll provide you with specific recommendations for improving the overall learning experience.
Key Players
Learning and Creative Services

5. Enable
We’ve designed targeted subscription training you can access on demand to fit into your schedule instead of working around designated training days. Over the years, we’ve found that knowledge retention is most successful when participants learn something new, try it, and then come back to add to what they’ve learned.
Key Players
Brightspace Community
Training Services

6. Launch and Grow
We know it’s not just about launching a new initiative but expanding your business and achieving your long-term goals. Leading up to launch, we give you the tools and know-how to help make sure all technical integrations and workflows are reviewed and validated. We also help you plan for growth by getting a clear picture of what your future looks like and working with you to help make it a reality
Key Players
Project Manager
Support Services
Implementation Consultant

7. Post-Launch
We don’t disappear after launch. We’ll still be here to help you optimise and grow.
Key Players
Customer Advocacy
Customer Success
Brightspace Community
Client Sales

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D2L is an education company that is passionately dedicated to partnering with our customers to help improve learning outcomes and access to education across the globe.