Aiming for better accessibility
Headquartered in Melbourne, Australia, Vision Australia empowers people who are blind or have low vision to live the lives they choose. With 800 employees and 2,500 volunteers, the company operates from 26 office locations and 10 agile sites across the country.
Like many future-facing organisations, Vision Australia uses digital technologies to help it onboard new employees and keep existing team members up to date with the skills and competencies they need to perform their roles.
It’s vital for the company’s online training to be accessible for all employees, and around 15% of Vision Australia’s workforce are themselves blind or have low vision.
Dan Casey, Capability Development Manager at Vision Australia, recalls: “Our old learning management system [LMS] lacked the features we needed to achieve our accessibility goals, such as integrating with screen readers.
“It was also difficult to keep track of each learner’s progress—we had to rely on spreadsheets and text documents, which was time-consuming and cumbersome for our managers. From an audit perspective, it was hard to provide real evidence of the competencies that each learner had developed, beyond the fact that they had completed a particular course.”
Laura Hendrey, Learning and Development Coordinator at Vision Australia, continues: “Our old LMS was extremely basic. We wanted a new system that could become a one-stop shop for learning and training for employees of all abilities. With our CEO’s support, we started looking for a new solution.”