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Upcoming In-Person Event

D2L Connection: Amsterdam 

29 October 2026 | 10:30 AM - 5:30 PM
29 October 2026 | 5:30 PM - 8:30 PM (Evening Social)
30 October 2026 | 9:00 AM - 3:55 PM





Get ready to be inspired.

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Speakers

Agustina Bruno Videla

E-Learning and Digital Co-ordinator, Irish Rugby Football Union (IRFU)

Agustina Bruno Videla

E-Learning and Digital Co-ordinator, Irish Rugby Football Union (IRFU)

Agustina Bruno Videla is an E-Learning Coordinator and Instructional Designer who loves solving real-world learning friction. Currently leading digital learning initiatives at the Irish Rugby Football Union (IRFU), she has spent the last nine years designing online environments, smart UX workflows, and data-driven learning paths. A recurring speaker at D2L events, Agustina focuses on how continuous iteration, simple interface tweaks, and automated nudges can transform passive registrations into long-term learner success.

Andi Gardner

Manager Assessment Operations, London Institute of Banking & Finance, part of Walbrook Institute London (LIBF)

Andi Gardner

Manager Assessment Operations, London Institute of Banking & Finance, part of Walbrook Institute London (LIBF)

Andi Gardner, Assessment Operations Manager at LIBF, part of Walbrook Institute London, will share their experience of transitioning assessment delivery from an external provider to Brightspace, supported by Atomic Jolt and Integrity Advocate. Their presentation explores how a small team successfully brought assessments in-house, enhancing the student experience through technology. In 2025, this work was recognised with a UK Operational Excellence Award.

Emma J O’Neill

Professor of Veterinary Medicine and Acting Director of Innovation Academy, University College Dublin (UCD)

Emma J O’Neill

Professor of Veterinary Medicine and Acting Director of Innovation Academy, University College Dublin (UCD)

Emma is Professor of Veterinary Medicine and Acting Director of the UCD Innovation Academy at University College Dublin. She is passionate about education and enabling people to realise their full potential through the development of skills and competencies that support them in agile lifelong learning. Emma’s educational research interests include metacognition, experiential learning, and evidence-based practice. She undertook a educational fellowship 2019-2021 which focussed on use of the VLE to support metacognitive skill development in students.

Geert van der Wijk

Product Owner, Windesheim University

Geert van der Wijk

Product Owner, Windesheim University

Geert vander Wijk is Product Owner Education & Research at the IT department of Windesheim University. With a team of functional administrators, he is responsible for the run and change of all applications used in teaching, learning, and research, including Brightspace. With a background in Educational Science and Technology, Geert identifies and prioritizes changes in close collaboration with stakeholders to deliver continuous, sustainable value to education.

Renée Visscher

Business Analyst/Solution Architect, Windesheim University

Renée Visscher

Business Analyst/Solution Architect, Windesheim University

Renée studied Computer Science at Utrecht University and has worked in IT for more than 20 years. After her career in the financial industry, she switched to the academic world. She currently works as a Business Analyst/Solution Architect for the Personal Learning Pathways program, where she is responsible for designing and implementing interfaces to and from Brightspace and other complex processes and functionality in the new landscape

Jade Cox

Digital Learning Manager, UK Finance

Jade Cox

Digital Learning Manager, UK Finance

Jade Cox is a Digital Learning Manager at UK Finance, responsible for the operational delivery, development and commercial strategy of the organisation’s digital learning offer.

She leads work across platform management, learner experience, supplier relationships, quality standards and performance improvement, ensuring digital learning products are scalable, commercially viable and aligned to member needs.

With experience spanning LMS implementation, training operations, stakeholder engagement and revenue-focused learning delivery, Jade focuses on turning digital education into practical, high-impact solutions that support member value and long-term growth.

Jennifer Kitney-Xu

Learning Technologist, Chartered Institute of Personnel and Development (CIPD)

Jennifer Kitney-Xu

Learning Technologist, Chartered Institute of Personnel and Development (CIPD)

Jennifer Kitney-Xu is a Learning Technologist who has worked at the CIPD since 2018. She was part of the team that implemented Brightspace in 2020 and has worked on almost everything that is on the Learning Hub in some form.

Katy Hadlow

Head of Assessment Operations and Customer Services, London Institute of Banking & Finance, part of Walbrook Institute London (LIBF)

Katy Hadlow

Head of Assessment Operations and Customer Services, London Institute of Banking & Finance, part of Walbrook Institute London (LIBF)

Katy Hadlow, Head of Assessment Operations & Customer Services, and Andi Gardner, Assessment Operations Manager at LIBF, part of Walbrook Institute London, will share their experience of transitioning assessment delivery from an external provider to Brightspace, supported by Atomic Jolt and Integrity Advocate. Their presentation explores how a small team successfully brought assessments in-house, enhancing the student experience through technology. In 2025, this work was recognised with a UK Operational Excellence Award.

Klara A. Bonder

Teamlead Educational Applications, Delft University of Technology (TU Delft)

Klara A. Bonder

Teamlead Educational Applications, Delft University of Technology (TU Delft)

Klara has a quarter of a century of experience with management and implementation of EdTech. She started at the University of Amsterdam developing open educational resources and materials to support teaching and learning of Dutch abroad. After a pivot into managing open access publications, she joined Delft University of Technology as an EdTech administrator in 2014. She has extensive experience in implementing educational tools with a focus on the more technical side of things. She now leads a team of 20 system administrators that keep all centrally supported applications –from educational tools to the student information system and logistics systems – running smoothly for Delft’s large population of lecturers and students.

Mads Vestergaard Karkov Holst

Product Manager LMS / Padagogical consultant, Aarhus University

Mads Vestergaard Karkov Holst

Product Manager LMS / Padagogical consultant, Aarhus University

Mads Vestergaard Karkov Holst is LMS Product Manager and pedagogical consultant at the Centre for Educational Development, Aarhus University, where his work splits evenly between Brightspace governance and advising teachers. He came to the LMS from interface criticism and the philosophy of technology, and it shows: he treats course setup as a question of meaning and conditions, not configuration. Before Aarhus he spent a decade teaching and consulting in higher education.

Mario Landman

Executive: Educational Technology & Innovation, Independent Institute of Education (IIE)

Mario Landman

Executive: Educational Technology & Innovation, Independent Institute of Education (IIE)

Dr Mario Landman is Executive for Educational Technology and Innovation at The Independent Institute of Education, an ADvTECH division and South Africa’s largest private higher education institution. He leads institution-wide initiatives in digital learning, learning design, artificial intelligence and educational technology across the ADvTECH education ecosystem. Drawing on extensive experience in higher education leadership, quality assurance and instructional design, he focuses on translating emerging technologies into responsible, accessible and meaningful teaching and learning practices.

Tobias Alsted Nielsen

Special Consultant, Aarhus University

Tobias Alsted Nielsen

Special Consultant, Aarhus University

Tobias Alsted Nielsen is an educational consultant at the Centre for Educational Development, Aarhus University. He works across the development and implementation of Brightspace and other learning technologies, as well as the design of online and blended learning. His role combines educational development, technology implementation, and close collaboration with faculty. He is also course responsible for a university course on online and blended learning.

Franca Jonquière

Manager of Teaching and Learning Services, Delft University of Technology (TU Delft)

Franca Jonquière

Manager of Teaching and Learning Services, Delft University of Technology (TU Delft)

Franca’s origin is both in Media Studies and Veterinary science, where she lectured at the University of Amsterdam and Utrecht University, starting with a passion for teaching and education. She then spent some time working in online education management for IDEXX, a leading veterinary technology company, before returning to the academic world. She currently works at TU Delft where she was instrumental in building the Teaching & Learning Services department that supports campus and online lecturers, education innovation and teacher training. She has over a decade of experience in education management and has presented at numerous conferences in this capacity.

Josien de Boer

Coordinator Educational applications, University of Groningen

Josien de Boer

Coordinator Educational applications, University of Groningen

Josien is one of the coordinators for educational applications in the University of Groningen’s team ICT for Education. Her focus is on user-friendliness, testing new functionalities and optimising digital testing. The team is responsible for a collection of applications that span the whole student lifecycle, which allows the team to optimally align these systems to pursue the best possible user experience.

Caitriona Whelan

Elearning Developer and Content Creator, National Adult Literacy Agency (NALA)

Caitriona Whelan

Elearning Developer and Content Creator, National Adult Literacy Agency (NALA)

Learning Developer and Content Creator: Caitriona has worked in NALA since 2017 and was the lead in the transition from NALA’s WriteOn elearning platform to Brightspace in 2019. She is part of the development team managing Learn with NALA. With a Master’s in Education in Special Educational Needs, she has delivered accessibility workshops in house and externally as part of an Erasmus+ KA-2 project following the launch of the EU Accessibility directive 2016/2102.

Elaine Cohalan

Learning Strategy and Education Manager, National Adult Literacy Agency (NALA)

Elaine Cohalan

Learning Strategy and Education Manager, National Adult Literacy Agency (NALA)

Learning Strategy and Education Manager: Elaine is a strategic and purpose-driven executive leader with extensive experience shaping policy, organisational transformation and equality-focused initiatives across complex stakeholder environments. Since 2019, she has led NALA’s national educational services to adult literacy learners and literacy practitioners. This includes Learn with NALA which supports over 3,500 adults with unmet literacy needs in Ireland annually. Elaine is passionate about education and the power it has to transform lives.

Indre Dragunaite

Associate Director Global e-Learning, Institute of Practitioners in Advertising (IPA)

Indre Dragunaite

Associate Director Global e-Learning, Institute of Practitioners in Advertising (IPA)

Indre Dragunaite is Associate Director of Global e-Learning at the IPA, where she is responsible for shaping and delivering digital learning experiences for advertising and communications professionals around the world. With over 15 years’ experience in online learning, she combines strategic thinking with a practical focus on creating engaging, accessible, and effective learning journeys. Passionate about innovation and continuous improvement, she has led a range of digital transformation initiatives that have helped broaden access to learning and improve outcomes for both learners and organisations. 

Liam Fogarty

Senior Project Manager, Educational Technology Services, University College Dublin (UCD)

Liam Fogarty

Senior Project Manager, Educational Technology Services, University College Dublin (UCD)

Liam Fogarty is a Senior Project Manager in Educational Technology Services at University College Dublin, where he leads projects focused on enhancing the use of educational technology across the university. A former secondary school teacher, he previously worked as a Technology Enhanced Learning Manager before joining UCD IT Services. He currently leads UCD’s redesign of its Brightspace staff training programme. 

Rachel Evans

Product Manager, Chartered Institute of Procurement and Supply (CIPS)

Rachel Evans

Product Manager, Chartered Institute of Procurement and Supply (CIPS)

Rachel is a Product Manager at the Chartered Institute of Procurement and Supply, with a background in product development, learning design and education, including vocational and higher education. She is responsible for developing educational products to support CIPS Members, including accredited qualifications and CPD. By working closely with stakeholders and understanding customer needs, Rachel manages the development of practical, engaging learning products using the tools available in Brightspace.

Tony Lynn

Learning Technologies Solutions Lead, Institute of Directors (IoD)

Tony Lynn

Learning Technologies Solutions Lead, Institute of Directors (IoD)

Tony Lynn is a Learning Technologies Solutions Lead at the Institute of Directors, where he is responsible for the technologies that support learning, development, and member engagement. With more than 30 years’ experience across the public, private, higher education, and not-for-profit sectors, he has seen first-hand how technology can transform the way people learn. Tony is passionate about harnessing technology as an enabler, creating accessible and engaging learning experiences, and exploring the opportunities that emerging technologies bring to professional development.

John Baker

President, CEO and Board Chair, D2L

John Baker

President, CEO and Board Chair, D2L

John founded D2L in 1999, at the age of twenty-two, while attending the University of Waterloo. He strongly believes that learning is the foundation upon which all progress and achievement rests.

He is a member of the Business Council of Canada, board member of the Business Higher Education Roundtable, member of the Industry Strategy Council in Canada, Chair of the Digital Economic Strategy Table in Canada, has served on the Governing Council of the Social Sciences and Humanities Research Council of Canada, is the Past Chair of the board of Communitech, and is a board member of Canada’s National Ballet School.

John was awarded the Meritorious Service Cross, the EY Entrepreneur of the Year (Ontario for Software and Technology), Young Alumni Achievement Medal from University of Waterloo, and Intrepid Entrepreneur of the Year in Waterloo Region Hall of Fame.

John graduated from the University of Waterloo with an Honours B.A.Sc. in Systems Design Engineering, with First Class Honours and an option in Management Sciences.

Dr. Cristi Ford

Chief Learning Officer, D2L

Dr. Cristi Ford

Chief Learning Officer, D2L

Dr. Cristi Ford serves as the Chief Learning Officer at D2L. She brings more than 20 years of cumulative experience in higher education, secondary education, project management, program evaluation, training and student services to her role. In this role, she offers thought leadership and direction to the academic affairs unit of the organization. Her previous roles have allowed her to have impact in education from secondary and higher education settings within North America and as part of the international landscape. Her reach has allowed her to focus on building online education in the US and in Africa.

In addition to her experience building new online learning programs and research related to online teaching and learning, Dr. Ford possesses significant experience in the design and delivery of integrated educational support, training and transition services for young adults and children with neurodevelopment disabilities.

Dr. Ford was selected by the Online Learning Consortium as the 2022 OLC Fellow (the highest professional distinction offered by the association). She is a tireless advocate for quality online education and has leveraged her passion and expertise in many realms in the education space. She is known for utilizing her leadership in extraordinary ways to help institutions build capacity to launch and expand online programming through effective faculty development, instructional design and pedagogical practices.

Dr. Ford holds a PhD in Educational Leadership from the University of Missouri-Columbia and undergraduate and graduate degrees in the field of Psychology from Hampton University and University of Baltimore, respectively.

Stewart Watts

Senior Vice President, EMEA and APAC, D2L

Stewart Watts

Senior Vice President, EMEA and APAC, D2L

Stewart Watts is Senior Vice President, EMEA & APAC Sales, at D2L. He leads the company’s commercial activities east of the Americas—across the Asia-Pacific, Europe, Middle East and Africa regions.

A graduate of The University of Nottingham, Stewart holds an MA (Hons) in Hispanic Studies and has worked in the software industry within education and learning since 2011. Stewart moved to D2L in January 2016 having previously spent close to five years at software and services firm Blackbaud Inc., where he ran commercial operations within the European division.

Stewart was brought up in Bolton, Greater Manchester, in the north of England and now lives in Surrey with his wife and two children. Stewart describes himself as a “spare bedroom musician,” a “wannabe Tiger Woods,” and a “long-suffering Manchester United fan,” with his passions for music, golf and football taking up the majority of his free time.

Imran Ahmed

Vice President Product Marketing, D2L

Imran Ahmed

Vice President Product Marketing, D2L

Imran Ahmed is Vice President of Product Marketing at D2L, where he leads global GTM strategy across the K–12, higher ed, and corporate learning markets. With over 15 years in SaaS and EdTech, including roles at Demandbase, ADP, and Ceridian, Imran is known for crafting differentiated positioning and driving cross-functional alignment. His focus on customer-centric messaging and market-backed insights has helped scale some of the industry’s most trusted brands.

Jonathan Holtby

Director of Product for Artificial Intelligence, D2L

Jonathan Holtby

Director of Product for Artificial Intelligence, D2L

Jonathan Holtby is the Director of Product for Artificial Intelligence at D2L working to develop knowledge systems, advanced content generation, and adaptive and dynamic learning implementations for millions of learners across the globe.

Jonathan has been leading AI initiatives as an engineer, product leader, and CEO since 2014, building complex systems and prediction models in human resources, personal health, and education, and in 2023 he was the developer of an award-winning system to predict advanced academic outcomes from the data generated playing video games.

Jonathan is a graduate of the University of Toronto and of Bond University in Australia, and his also a father of two and an Opera singer.

Louise Plunkett

International Product Strategy Director, D2L

Louise Plunkett

International Product Strategy Director, D2L

Louise leads D2L’s product strategy across international markets, focusing on creating innovative digital learning solutions for diverse educational needs. Based in the UK, Louise is dedicated to helping shape the future of education through strategic product development and global market insights.

Rachel Foster

Principal Solutions Engineer, D2L

Rachel Foster

Principal Solutions Engineer, D2L

Rachel Foster is a dynamic and solutions-driven Principal Solutions Engineer at D2L, where she leads strategic engagements that help institutions unlock the full potential of digital learning. With over six years at D2L, Rachel has progressed through senior engineering roles, including team leadership, consistently delivering tailored solutions that meet complex client needs across the UK and beyond. Rachel’s passion for education extends beyond her professional role—she served as a dedicated school Governor at Thorn Grove Primary School for over five years, including as Chair during the COVID-19 pandemic. She holds a BSc in Information Technology and Multimedia from the University of Gloucestershire and a Professional Certificate in Management from The Open University. Known for her technical acumen, leadership, and collaborative spirit, Rachel is committed to driving innovation in education through thoughtful, impactful technology.

Zain Qaadri

Senior Solutions Engineer, D2L

Zain Qaadri

Senior Solutions Engineer, D2L

Zain is a Senior Solutions Engineer with 7 years of hands-on experience in the educational technology industry. His journey began as a Business Development Representative, where he honed his skills in understanding customer needs and motivations.

With a keen eye for identifying pain points and drivers, Zain transitioned seamlessly into the role of Solutions Engineer. His forte lies in crafting customised software solutions that precisely address the unique challenges faced by clients, leveraging his Brightspace expertise to help revolutionise learning experiences and drive educational innovation.

D2L Connection: Amsterdam is where education meets innovation. Join educators, leaders and changemakers for a day of powerful ideas, insights and inspiration—all focused on shaping the future of learning and work.

Don’t miss your chance to hear from leading thinkers on the future of education and work. Learn and collaborate on topics such as:

  • AI-enabled learning
  • accessibility and inclusion learning
  • learner engagement and retention
  • certification and micro-credentialing
  • D2L Brightspace tips and best practices

From bold keynotes to hands-on sessions, you’ll dive into how emerging tech is transforming education, giving learners more flexibility, confidence and control over their journey.

What You’ll Learn

Meet

Connect with educators, leaders, and changemakers who are shaping the future of learning and work. Build relationships that spark new ideas and collaborations.

//person 1 //person 2 //computer //desk

Share

Exchange insights on emerging trends like AI-enabled learning, accessibility, and micro-credentialing. Bring your experiences to the table and learn from others.

Learn

Dive into bold keynotes and interactive sessions to explore practical strategies and innovative tools that are giving learners more flexibility, confidence, and control over their learning journey.

Register Now

KIT Tropical Institute

Where?

KIT Tropical Institute

Mauritskade 63, 1092 AD Amsterdam, Netherlands

Location

Always Learning: Shape What’s Next

The theme of our Connection event this year—Always Learning: Shape What’s Next—shines a spotlight on exploring your curiosities. What it means to learn is constantly evolving, and it’s your turn to inspire what’s on the horizon. This means being open to new ideas and sharing your own to help guide the future of learning.

We’ll uncover new perspectives—from educators using AI to personalise learning, creating accessible and inclusive experiences for students and how to best equip learners with the skills needed for tomorrow’s careers. Through impactful keynotes to hands-on sessions, you’ll be inspired to reflect on what it means to be a learner and how the right tools and frame of mind can help enrich experiences.

From educators and institutional leaders to workforce professionals, this is your chance to gain fresh insights from your community to help shape what it means to learn.

Be part of the conversation as we shape what’s next and continue to always explore, always evolve and always learn.

20+
Expert Speakers

150+
Industry Attendees

15+
Engaging Sessions

Accommodation

Hotel Arena Amsterdam View

Hotel Arena

Address: ‘s-Gravesandestraat 55, 1092 AA Amsterdam,
Netherlands

Booking link

Offering 20% off hotel room rates using code D2L26 before check out.
Valid on stays between October 28th-30th, 2026.

Sponsors

  • Fusion Sponsor - ReadSpeaker
  • Grasple Logo
  • ANS logo

Agenda

10:30 am – 11:15 am

Registration Opens | Tea and Coffee Available

11:15 am – 11:25 am

Welcome + Opening Remarks

Speakers:

  • Rob Telfer, Director, Higher Education EMEA, D2L
  • Zain Qaadri, Senior Solutions Engineer, D2L
  • Leanne Grove, Project Manager, D2L

11:25 am – 12:10 pm

Learning, Through a New Lens

Join D2L’s Director of Product for Artificial Intelligence Jonathan Holtby, while he explores how AI is changing how we see the process of learning. After the Digital Education era, a new lens for Education is being defined not just by today’s new tools, but also by the shifting paradigms and far-reaching societal impacts of their use. Starting from the evolution of Education across the pre-Industrial, Industrial, and Digital eras to today’s emergence of AI-enabled, personalised, and adaptive learning, this session will challenge how we define quality, assessment, and the role of the instructor in the modern learning era.

Moving beyond theory, Jonathan will explore how AI is set to redefine what learners are capable of—and what institutions should expect in return. Attendees will gain a clear, forward-looking perspective on how AI can elevate outcomes, reshape assessment, and unlock new levels of productivity across the learning ecosystem, alongside practical insights on how to take action today.

Speaker:

  • Jonathan Holtby, Director of Product for Artificial Intelligence, D2L

12:10 pm – 12:50 pm

D2L Solution Spotlight

Join us for an inside look at our latest product developments and enhancements. We’ll walk you through recent updates, highlight the features we’re most excited about, and give you a preview of what’s coming next on the roadmap. This session is designed to keep you informed, inspired, and ready to make the most of what’s ahead.

Speaker:

  • Imran Ahmed, Senior Vice President, Customer and Product Marketing, D2L
  • Louise Plunkett, International Product Strategy Director, D2L

12:50 pm – 1:45 pm

LUNCH + PARTNER SYMPOSIUM

1:45 pm – 2:25 pm

Education Track

From Pen to Digital: Transforming Student Responses in Digital Assessment

How can digital assessment better accommodate the way students naturally express their knowledge? The University of Groningen is exploring this question through a pilot on the use of digital drawing tablets during tutorials and examinations. While digital assessment offers many advantages, typing is not always the most effective way for students to demonstrate their knowledge. Formulas, graphs, diagrams, and molecular structures are often more naturally expressed by drawing or handwriting. Our pilot enables students to combine these visual elements with typed text, creating a single, integrated digital response. Launched in the current academic year, the pilot provides an opportunity to explore both the potential and practical challenges of this approach. In this presentation, we will share our first findings and experiences from students and teachers, including their perceptions, use of the tablets, and lessons learned during during this first phase of the pilot.

Speaker:

  • Josien de Boer, Coordinator Educational applications, University of Groningen

1:45 pm – 2:25 pm

Professional Learning Track

Beyond the Login: Using Simple Data and Smart Automation to Keep Learners Engaged

Want to significantly boost completion rates without ballooning your budget or chasing new registrations? This presentation provides a practical, data-backed blueprint for optimising your Brightspace setup. We’ll share the multi-year strategy behind our platform’s transformation, starting with initial structural overhauls that yielded massive success in our 2025 Digital Outcomes Report (including a 47.8% surge in active users and a 35% increase in total awards issued). Building directly on those proven results, we deployed our final Season 26/27 enhancements: automated Intelligent Agent nudges, simple icon navigation, and dynamic user profiling via the Attributes API. Attendees will walk away with actionable UX tactics, data-tracking frameworks, and concrete Brightspace configurations they can use to turn past successes into continuous learner momentum.

Speaker:

  • Agustina Bruno Videla, E-Learning and Digital Co-ordinator, Irish Rugby Football Union (IRFU)

1:45 pm – 2:25 pm

Deep Dive with D2L

D2L Createspace: From Content Management to Enterprise Learning Strategy

D2L Createspace is evolving the way institutions create, manage and govern learning content across Brightspace. This deep dive will explore the capabilities available today and the roadmap shaping its future.

We will focus on the practical challenges that D2L Createspace is designed to address: duplicated content, inconsistent course experiences, difficult-to-manage updates and limited visibility of how learning assets are being used. We will also consider what this emerging capability means for existing Brightspace customers, including how it may support more sustainable approaches to content creation, maintenance and governance over time.

The session will provide a clear view of where D2L Createspace is now, where it is heading and the questions institutions should be considering as they develop their future content strategy.

Speaker:

  • Rachel Foster, Principal Solutions Engineer, D2L

2:30 pm – 3:10 pm

Education Track

Transforming Assessment Delivery - LIBF’s digital assessment journey

This session explores how LIBF, part of Walbrook Institute London, transformed its assessment delivery from paper-based and externally-delivered assessments to a fully-integrated digital assessment model on Brightspace,  supported by Atomic Jolt and Integrity Advocate. Faced with the challenges of maintaining operational oversight, delivering a consistent student experience, and managing increasingly complex assessment processes, LIBF embarked on a project to bring assessment delivery in-house. What began as a pilot initiative has evolved into a scalable business-as-usual model that supports secure, flexible and accessible assessment delivery for learners. The presentation will provide an end-to-end overview of the project, covering implementation and operational processes and delivery. Attendees will learn how new systems and workflows were introduced to streamline assessment creation and management, support the review of potential academic misconduct, and enable efficient and controlled release of results. The session will also highlight the benefits achieved, including improved operational efficiency, increased control over assessment delivery, and a more convenient and accessible experience for students. Key lessons learned, challenges overcome and potential future developments will be shared. This award-winning project demonstrates how purposeful use of technology can modernise assessment delivery while improving outcomes for both learners and operational teams.

Speakers:

  • Katy Hadlow, Head of Assessment Operations and Customer Services, London Institute of Banking & Finance, part of Walbrook Institute London (LIBF)
  • Andi Gardner, Manager Assessment Operations, London Institute of Banking & Finance, part of Walbrook Institute London (LIBF)

2:30 pm – 3:10 pm

Professional Learning Track

Rethinking Learning Discovery and using GenAI to support the development process

The CIPD’s Learning Hub has many years of Learning Content for their 150000+ Members. However sometimes that content can be hard to find when a Member is trying to find something relevant for their role. This session will explore how they created their Career Libraries product, a different way for a learner to discover content when they have a specific learning need. From wanting to move to a new role, or completing their annual CPD. They will walk through the whole journey, from identifying why the existing approach wasn’t working, to user testing that refined the process, and featuring the technical build that utilised GenAI to create a course that wouldn’t have been possible just a few years ago.

Speakers:

  • Jennifer Kitney-Xu, Learning Technologist, Chartered Institute of Personnel and Development (CIPD)

2:30 pm – 3:10 pm

Deep Dive with D2L

From Learnning intent to interaction: Practical design with H5P and Creator+

How do you turn learning content into meaningful opportunities to practise, reflect and receive feedback?

Join this interactive deep dive into H5P and Creator+ to explore practical ways to design activities around your learning goals. Through live demonstrations, we’ll show how to select suitable interactions, build questions around common misconceptions, and move beyond “correct” or “incorrect” feedback to help learners understand their next step. We’ll also explore how thoughtful page layouts can support accessible, responsive learning experiences.

Expect audience participation, concrete examples and ideas you can apply to your next course or learning resource, whether you work in education or workplace learning.

Speakers:

  • Rachel Foster, Principal Solutions Engineer, D2L
  • Christian Uribe, Vp, Product and Country Manager, H5P

3:10 pm – 3:45 pm

Afternoon Coffee Break

3:50 pm – 4:30 pm

From Scale to Specificity: The IIE’s Journey Towards Adaptive Instruction

How do you personalise learning for 72,000 students without attempting to create 72,000 different courses? This presentation explores The Independent Institute of Education’s journey towards adaptive instruction across South Africa’s largest private higher education institution. The journey began with the replacement of a legacy learning management system and the implementation of D2L Brightspace across an academic ecosystem. However, technology selection was only the starting point. The IIE first had to establish consistent course structures, accessible and interactive content, reliable integrations, meaningful assessment signals, and learning analytics. These foundations enabled the introduction of more personalised support through micro-assessments, release conditions, Performance+, Lumi Tutor and Lumi Feedback. Drawing on successes, adoption challenges and lessons from implementation, the presentation argues that adaptive instruction is not a product an institution installs. It is an institutional capability developed by connecting purposeful course design, evidence of student learning, timely intervention, artificial intelligence and professional judgement. The presentation introduces a four-stage framework of Scale, Signal, Support and Specificity. It concludes by considering how institutions can progress towards adaptive learning pathways while protecting learner agency, accessibility, equity and educator oversight. The IIE’s experience demonstrates that institutions must standardise their foundations before they can responsibly personalise learning at scale.

Speaker:

  • Dr. Mario Landman, Executive: Educational Technology & Innovation, Independent Institute of Education (IIE)

4:35 pm – 5:15 pm

Why we need to think metacognitively in the Age of AI

In a World characterised by ubiquitous information, rapid change and disruptive technologies, our ability to critically evaluate and adapt becomes key, with competencies such as critical thinking, problem-solving, and self-awareness fundamentally important to achieving this. To quote Alvin Toffler, “the illiterate of the 21st century are not those who cannot read and write, but those who cannot learn, unlearn, and relearn.” Metacognition, or thinking about thinking, underpins this whole process enabling us through critical reflection to question, assess, and trouble shoot our approaches as we iteratively learn to navigate complexity and uncertainty.

This active ‘productive struggle’ is an important part of learning and one that we should explicitly seek when designing learning for a world with AI. Whilst AI offers an incredible way to manage information, improve efficiency and speed, and provide advanced analytics, we must be mindful not to bypass the friction necessary to support deep learning. We learn most effectively through challenges, things not working, and collaboration to develop new understanding; all supported through metacognitive capacity. When learning with AI, we must strive to maintain our cognitive edge, reframing our attention on the process of questioning and learning rather than focussing on the perfect product.

Speaker:

  • Emma J O’Neill, Professor of Veterinary Medicine and Acting Director of Innovation Academy, University College Dublin (UCD)

5:15 pm – 5:20 pm

Day One Closing Remarks

Speakers:

  • Zain Qaadri, Senior Solutions Engineer, D2L
  • Leanne Grove, Project Manager, D2L

5:30 pm – 8:30 pm

Connection Evening Social

Join your fellow attendees and keep the momentum going at our Connection evening social. Mingle with fellow attendees and speakers for meaningful conversations and spontaneous connections. Whether you’re diving deeper into day one insights or simply enjoying good company, this is your chance to unwind, engage, and get excited for what’s ahead on day two.

9:00 am – 9:30 am

Registrations

9:30 am – 9:40 am

Welcome + Opening Remarks Day Two

Speakers:

  • Zain Qaadri, Senior Solutions Engineer, D2L
  • Leanne Grove, Project Manager, D2L

9:40 am – 10:25 am

The Future is Human: Reimagining Learning, Leadership, and Connection in Changing Times

Higher education is evolving fast — but beneath the disruption lies a deeper invitation: How do we remain places where people flourish?

This session explores what flourishing looks and feels like for students, faculty, and staff in a time of technological acceleration with AI. Through story, reflection, and shared dialogue, we will consider how presence, belonging, purpose, and partnership show up across teaching, advising, leadership, and institutional culture. Rather than debating tools, we will focus on the conditions that help people thrive — and what it takes for campuses to remain human-centered, resilient, and future-ready. Participants can expect inspiration, conversation, and practical insight into cultivating learning environments where every person has space to grow

Speaker:

  • Dr. Cristi Ford, Chief Learning Officer, D2L

10:30 am – 11:15 am

Panel Discussion | From Experimentation to Institutional Readiness: Leading Through the AI Transition

AI is becoming an integral part of how institutions approach teaching, learning, and learner success. As education leaders shape their AI strategies, the focus is expanding beyond technology to include governance, capability building, and supporting educators to create lasting impact.

Join educational leaders as they share lessons from their AI journeys, discuss how they’re building institutional readiness, and explore the decisions shaping the future of learning. Expect practical insights, honest experiences, and fresh perspectives on harnessing AI to improve outcomes while keeping people at the heart of education.

Moderator:

  • Michael Kavanagh, Senior Director, International Customer Success, D2L

11:15 am – 11:45 am

COFFEE BREAK + PARTNER SYMPOSIUM

11:45 am – 12:25 pm

Education Track

No Neutral Default: A Course Setup Widget That Makes Pedagogical Choices Visible

There is no neutral default. Under pressure, teachers setting up a course reach for the obvious option, trusting that how a course opens, how students move through it, and what leads them into the content are neutral matters, or matters of little consequence. They are not. A choice left to the default is still a choice. It simply belongs to the system rather than the teacher. Why now? Because tech-vendors keep pushing new features, including AI, at their end users faster than anyone can formulate clear needs for them. The result is a powerful, flexible LMS whose real possibilities go under-used exactly as demands for better digital course design grow. It is a reminder that heavy use is no proof of quality, and quality no guarantee of use. At Aarhus University we built the “Course Design Setup” widget in response. On the course homepage in Brightspace, it guides teachers through the decisions that they usually pass on autopilot; when to open the course, which navigation bar, which of three homepage layouts, what content structure. The widget turns each from a silent default into an explicit pedagogical choice, not a technical one. The session shows the widget in practice – what it does, how it works, and the thinking behind it.

Speakers:

  • Mads Vestergaard Karkov Holst, Product Manager LMS / Padagogical consultant, Aarhus University
  • Tobias Alsted Nielsen, Special Consultant, Aarhus University

11:45 am – 12:25 pm

Professional Learning Track

What Happens After Go-Live? Lessons from Our First Year with Brightspace

What Happens After Go-Live? Lessons from Our First Year with Brightspace

Abstract: Implementing a new LMS is often viewed as a project with a clearly defined finish line. Our experience suggested otherwise.

In this session, I’ll share the IPA’s first year with D2L Brightspace, reflecting on the realities of moving from launch to long-term optimisation. While the platform quickly became central to the delivery of our qualifications and assessments, many of the most valuable outcomes emerged after go-live, as we refined processes, explored new capabilities, and responded to learner and stakeholder feedback.

I’ll discuss the challenges, unexpected discoveries, and practical decisions that shaped our journey, from content migration and system integration to team adoption and learner support. The session will also explore how data, feedback, and emerging technologies are helping us make more informed decisions about the future of our learning experiences.

This is not an implementation story. It’s a candid reflection on what happens next, what worked, what didn’t, and what we’d do differently if we were starting again.

Speaker:

  • Indre Dragunaite, Associate Director, Global e-Learning, Institute of Practitioners in Advertising (IPA)

11:45 am – 12:25 pm

Deep Dive with D2L

Lumi Deep Dive

Speakers:

  • Louise Plunkett, International Product Strategy Director, D2L
  • Jonathan Holtby, Director of Product for Artificial Intelligence, D2L

12:25 pm – 1:15 pm

LUNCH + PARTNER SYMPOSIUM

1:15 pm – 1:55 pm

Education Track

Beyond the Basics: Rethinking Brightspace Training at University College Dublin (UCD)

How can Brightspace training better respond to the different needs, experience levels and time constraints of staff? At University College Dublin, Educational Technology Services has redesigned its approach to Brightspace training following a university-wide review of staff needs, existing provision and practice at other institutions. The resulting programme moves beyond a predominantly scheduled, live training model towards a more flexible approach combining structured self-paced learning in Brightspace, short on-demand videos and live workshops. The aim is to give staff different ways to engage with training depending on their existing skills, immediate needs and available time, while also providing clearer pathways for developing their use of Brightspace over time.

Alongside this, we developed Experiencing Brightspace as a Student, a companion module that allows staff to experience Brightspace from the learner perspective. Rather than simply explaining good practice, the module enables participants to experience different approaches to content, communication, interaction and assessment before reflecting on how these choices might translate into their own modules.

This session will share the thinking behind these two complementary experiences, how they were designed within Brightspace, and what we have learned from moving beyond a predominantly scheduled, tool-focused training model towards a more flexible, applied and learner-centred approach. It will also outline how we plan to evaluate engagement, application to practice and the longer-term impact of the programme.

Speaker:

  • Liam Fogarty, Senior Project Manager, Educational Technology Services, University College Dublin (UCD)

1:15 pm – 1:55 pm

Professional Learning Track

From LMS to Member Value: Building the UK Finance Knowledge Hub

In this session, UK Finance shares the journey of building the Knowledge Hub: an online learning platform designed to move beyond course delivery and become a home for professional learning, creating lasting value for members. The session explores how the platform has evolved from launch into a credible learning destination supporting career development in the Financial Services industry. Engagement to UK Finance is an ongoing relationship with learners and member firms and attendees will hear how the priority was no longer just making the platform work; it was making the offer meaningful and positioning the learning in the right way.

Speaker:

  • Jade Cox, Digital Learning Manager, UK Finance

1:15 pm – 1:55 pm

Deep Dive with D2L

When Content Isn’t Enough: Designing Meaningful Learning Experiences

A course is only one part of the overall learning experience. What happens before learners enter the course, how they navigate and engage with content, the opportunities they have to practise and apply their learning, and the support they receive along the way all shape whether learning feels meaningful and useful.

In this interactive session, we’ll explore what changes when we move beyond course-centric design and consider the broader learner experience. Through the lens of learning experience architecting, we’ll examine how learner journey mapping can help connect learning goals, design decisions, technology, support, and data-informed insights about how learners are engaging and progressing.

Participants will leave with practical questions and approaches to help design more learner-centred, interactive, inclusive, and connected learning experiences.

Speaker:

  • Mortilaine Riley, Learning Experience Architect (LXA), D2L

2:00 pm – 2:40 pm

Education Track

Lessons learned from (re)Implementing Brightspace in a running organization at TU Delft

Two years ago, the TU Delft had to tender their LMS. After careful consideration, the contract was again awarded to D2L with Brightspace. Due to choices made in the past, our previous setup of Brightspace was hindering further developments, as well as the rollout of new features and innovations. In this session we will be focusing on the re-implementation journey we have on: from the planning, the organizational changes required within both Brightspace and our university, practical lessons learned along the way and how governance is set up in a way to keep supporting innovations after the project has ended.

We will cover:

  • User experience research that shaped our implementation approach to support harmonization of the system setup for different groups of users.
  • Change management: our top-down/bottom-up approach to the re-implementation.
  • Technical infrastructure: changes to the backend to support innovation in the future.
  • Governance structure: our framework to support ongoing innovations to the improved LMS after end of project.
  • Lessons learned and experiences on re-implementing the system whilst education processes were continuous and ongoing.

Whether you’re planning a new Brightspace implementation or improving existing support services, this session offers practical insights from our real-world experience. Leave with concrete examples and new inspiration to guide your own institution’s journey.

Speakers:

  • Franca Jonquière, Manager of Teaching and Learning Services, Delft University of Technology (TU Delft)
  • Klara A. Bonder, Teamlead Educational Applications, Delft University of Technology (TU Delft)

2:00 pm – 2:40 pm

Professional Learning Track

From Membership to Career Partnership: Creating Lasting Value Through Learning

As member expectations evolve, associations must offer more than access to content, events and networks. Members increasingly want learning that is relevant to their goals and supports meaningful professional outcomes. This panel will explore how leading UK associations are developing and enabling personalised learning journeys that help members reflect on their capabilities, identify development needs and take informed next steps.
The discussion will consider how these approaches can translate digital investment into tangible member value, strengthen engagement and retention, and support professionals as career and skills demands continue to evolve.

Moderator:

  • Shefali Mishra, Senior Customer Success Manager, D2L

Panelists:

  • Tony Lynn, Learning Technologies Solutions Lead, Institute of Directors (IoD)
  • Rachel Evans, Product Manager, Chartered Institute of Procurement and Supply (CIPS)

2:00 pm – 2:40 pm

Deep Dive with D2L

Everyone’s using AI. Now What?

This is a conversation focused on the governance, policy, ethics, and literacy that institutions around the world are focused on addressing simultaneously right now. What steps are institutions taking to effectively support appropriate use of AI while ensuring student learning outcomes, data privacy, and faculty’s academic independence?

Join us for a conversation on the tactical approaches higher education institutions are testing. This conversation will start with a panel featuring University College Dublin and HoGent, and will allow ample time for participants in the room to contribute ideas from their own institutions and ask questions. Come ready to engage on these very important topics.

Speakers:

  • Kelsea Walsh, Senior Sustainability Manager, D2L

2:45 pm – 3:25 pm

Education Track

Brightspace within the Windesheim student journey

Windesheim wants every student to be able to follow a learning path that is personal, flexible, and challenging. Over the next three academic years – through 2028 – we are taking concrete steps to make this new student journey possible. This is quite a challenging process that takes many years to establish. We want to share our successes and our failures open with you. In this session we explain a bit more about the student journey, the information chain that is needed to support this journey and the crucial role of Brightspace within this chain. We give you an insight in the setup of Brightspace , the business and information analyses and the integrations that have been built as a result. We conclude with the current state of affairs and the hurdles we still need to overcome to successfully facilitate the new student journey within our University.

Speaker:

  • Geert van der Wijk, Product Owner, Windesheim University
  • Renée Visscher, Business Analyst/Solution Architect, Windesheim University

2:45 pm – 3:25 pm

Professional Learning Track

Designing for access, inclusion and sustainability

In Ireland 21% of adults do not have basic proficiency in literacy, 25% of adults do not have basic proficiency in numeracy and 17% of adults do not have basic digital skills.

Literacy enables us to: reach our full potential; be active and critical participants in our families, work and society; help address poverty and social exclusion; and take part in, and make sense of, the world.

Since it was founded in 1980, the National Adult Literacy Agency (NALA) has been advocating for and supporting adults with unmet literacy needs in Ireland. NALA has been innovating in distance learning for adult literacy since 2000 – evolving from correspondence courses to over-the-phone tuition, radio and TV courses to online learning.

To meet the diverse needs of learners and make returning to education more accessible, NALA developed Learn with NALA – a flexible online learning platform powered by D2L Brightspace. The programme helps 3,500+ learners each year build skills, confidence and recognised qualifications – often overcoming barriers that might otherwise prevent them from returning to education.

Courses are built using:

  • Universal Design for Learning and Universal Design for Instruction to support inclusivity
  • Plain English guidelines to assist comprehension
  • Recognition of prior learning to allow learners to progress faster based on their existing skills
  • Flexible, self-directed pathways to help everyone learn at their own pace

NALA’s global leadership in literacy provision was recognised with a UNESCO International Literacy Prize (Confucius Prize) in 2025.

In this session, we will walk through how we leveraged Brightspace to build a unique yet sustainable offering that meets the needs of learners with unmet literacy needs.

Speakers:

  • Elaine Cohalan, Learning Strategy and Education Manager, National Adult Literacy Agency (NALA)
  • Caitriona Whelan, Elearning Developer and Content Creator, National Adult Literacy Agency (NALA)

2:45 pm – 3:25 pm

Deep Dive with D2L

Session Details Coming Soon!

Speaker:

Andrew Datars, Chief Technology Officer, D2L

3:30 pm – 3:50 pm

Fireside Chat | A Conversation with John Baker

Host:

  • Stewart Watts, Senior Vice President, APAC & EMEA, D2L

Guest:

  • John Baker, President and CEO, D2L

3:50 pm – 3:55 pm

Day Two Closing Remarks + Thank You

Speakers:

  • Zain Qaadri, Senior Solutions Engineer, D2L
  • Leanne Grove, Project Manager, D2L