Deliver phenomenal customer experiences that drive results.
Learn more about delivering phenomenal customer experiences that drive results
Accelerate time to effectiveness—and show it.
Learn more about accelerating time to effectiveness—and showing it
Create a culture that attracts and retains top talent.
Learn more about creating a culture that attracts and retains top talent
When I first talked to D2L about our reporting requirements, I thought what I was describing was a dream… When we saw the final version of the custom reports they built for us, we were literally dancing around the office because we realized what a complete game changer it was for our business.
– Connie Ryan, Founder and President, Professional Development Institute
Much of our content is very technical, so it can be heavy going for learners. D2L made it much more interactive, more appealing and more professional-looking. It was a super-positive experience working with D2L’s Learning & Creative Services team.
The D2L online courses really help people develop skills quickly—we have seen a 90 percent pass rate on many of the pretest quizzes in each module.
D2L gives access to coaches who otherwise wouldn’t be able to participate. Putting an extra 15 to 20 hours a week into our diploma is a big effort—and if coaches needed to be on-site all the time, it would become almost impossible.
Our goal is to deliver the best learning outcomes for all our participants. Thanks to the D2L platform, we’re able to offer engaging, collaborative experiences that empower healthcare professionals throughout the region to enhance their skills.
Deliver phenomenal customer experiences that drive results.
- Develop a team of customer-focused experts. Quickly deploy video assignments, role plays, and game-based learning to build and demonstrate how things like phone skills have improved over time with continual learning, practice, and assessment.
- Prepare teams to succeed. Share knowledge and best practices that are available only from your organization’s experts to help improve time to first response, NPS scores, and your bottom line.
- Build the skills your employees need today and into the future. Understand what competencies tomorrow’s teams will need, set up training that nurtures them, and then make that training scalable.
Accelerate time to effectiveness—and show it.
- Quickly prepare new employees to meaningfully contribute to your company’s success. Provide bite-sized training, build business-specific interactive content, and enable existing employees to participate by providing feedback and sharing their unique expertise.
- Keep your employees on track. Allow them to self-select courses, know what to do next by automating nudges, and go at their own pace with the fully responsive design in Brightspace that lets them learn anytime, anywhere, and on any device.
- Showcase the success of your learning programs. Mix built-in learning analytics with your customer service data to get clear, actionable insights you can use to track performance and understand engagement.
Create a culture that attracts and retains top talent.
- Help reduce turnover by giving employees the professional development they’re looking for. Empower learners to lead their own journeys with learning experiences tailored to individual roles, progress-based content releases, and social learning that keeps them connected with peers.
- Create a thriving learning culture. Let employees access just-in-time learning opportunities and show their accomplishments and wins with badges, certifications, and awards. You can even leverage video, discussion, and collaboration tools to let them contribute their own knowledge, skills, and expertise.
- Upskill your workforce so they’re ready to meet tomorrow’s demands. Equip them with the valuable technical skills they need to stay one step ahead and deliver the best customer experiences, while also helping them develop coveted durable and soft skills.
Take a closer look at Brightspace
Our learning platform includes a variety of tools to support you in creating an engaging learning experience for your members.
Need more information?
Would you like to talk to a real person? Pull up a chair and we’ll put on some coffee.