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6. Building digital resilience

Our research shows

 

Digital infrastructure has become the foundation of institutional resilience. To harness AI effectively, universities must ensure their systems are secure, interoperable, and designed for continuous evolution. AI readiness depends as much on IT strategy as it does on pedagogy.

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64% of institutional leaders in the UK say seamless integration between systems has become a higher priority than three years ago.

69% cite poor student experience

as the top reason for switching platforms.

Security and interoperability are now critical in edtech procurement decisions in the UK.

teacher helping student

Actions to consider

  • Invest in cloud-based, AI-ready infrastructure that supports scalability and data protection.
  • Adopt open-standard integrations to connect LMS, analytics, and student information systems.
  • Evaluate vendors not only for technology but for partnership, support, and alignment with institutional goals.
  • Prioritise cybersecurity and data compliance as part of AI implementation.
student working on a laptop

Key takeaway

Digital resilience underpins sustainable innovation. A secure, integrated, future-ready infrastructure ensures institutions can adapt quickly to new technologies while maintaining trust and continuity.