Have a question? We’re here to help!

If you have questions about D2L’s products, services, implementation, getting started, or anything else, get in touch. We’re here to support you 24/7 with different resources and contact methods.

Looking to login to your courses? Please visit your school or organization’s website for details.

Places to Find Help


The Brightspace Community site is the primary destination for clients, partners, users and developers to find product information, release notes, and documentation, and share your knowledge and resources, and connect with other users through member forums.
Visit Community

1-877-325-7778 (North America)

+44-203-695-8580 (Local)

Speak directly with a member of D2L’s Customer Support team.

@BrightspaceHelp on Twitter

Ask your how-to questions and get answers. Follow @BrightspaceHelp to receive updates about new resources, blogs, webinars and more.
Follow us

Help Desk

Our online help desk is available around the clock with resources and assistance when you need it most.
Visit the help desk

Video Tutorials

Access to hundreds of video tutorials designed to help administrators, instructors, and learners get the most out of Brightspace products and features.
Watch the videos

Technical Documentation

Step-by-step guides for administrators, instructors, and learners area available for viewing and downloading, and can be personalized to suit your needs.
View documentation
Documentation for Brightspace Platform 10.3