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What Happened to the LMS? Where the L&D Platform Market is Headed


Josh Bersin
Founder and Principal at Bersin by Deloitte


The LMS market, which is over $5 billion in size,1 has become a core staple of most companies’ HR departments. Despite this enormous growth, however, the market is rapidly changing, and LMS platforms today are not considered as useful or engaging for employees. In the meantime, there’s a whole new world of learning taking place, including micro-learning, MOOCS, new forms of assessments, and the potential for AI to radically improve the learning experience. While every major vendor is trying to get into this space, the new world still seems distant and far away.

In this research-based presentation, Josh Bersin, Principal and Founder, Bersin™, Deloitte Consulting LLP, will discuss ways that micro-learning, macro-learning, and adaptive learning have come together to make “learning in the flow of work” really happen for your organization and explain the future of the learning platform market.​

Josh founded Bersin & Associates in 2001 to provide research and advisory services focused on corporate learning. He is a frequent speaker at industry events and a popular blogger. Prior to founding Bersin & Associates, Josh spent 25 years in product development, product management, marketing, and sales of e-learning and other enterprise technologies. Josh’s education includes a bachelor of science degree in engineering from Cornell, a master’s of science degree in engineering from Stanford, and an MBA from the Haas School of Business at the University of California, Berkeley.​

1Learning Management System Market (Distance Learning, Instructor-Led Trainings, and Others) for Performance Management, Content Management, Communication & Collaboration and Others Applications: Global Industry Perspective, Comprehensive Analysis and Forecast, 2016-2022, Zion Market Research, 2016,

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