On demand

How to Leverage Gamification and Bite-sized Learning for Ongoing Employee Development in Retail

Duration:
1 hour
Presenters:

Alyssa Filippi, Instructional Designer, D2L
Ruth Mullen, Instructional Designer, D2L

Description

The retail industry faces many challenges today, including high employee turnover and a competitive market that puts pressure on fast-paced organizations. Onboarding new employees is becoming an increasingly useful strategy to support the enablement of new hires, while decreasing time to value. However, continuous learning can act as an effective tool in building all employees’ key skills, knowledge and behaviors, while improving overall engagement and culture adoption for retailers.

In this webinar we will explore:

  • Learning and development models and strategies to encourage effective corporate learning beyond the initial onboarding experience.
  • Opportunities to engage both part-time and full-time employees in learning within their busy work environments.
  • Examples of common learners in the retail environment and how to engage them with bite-sized learning and gamification strategies.

Alyssa Filippi is an Instructional Designer at D2L. She has created education programs that range from supporting high school teachers’ professional development to enabling microlearning for sales and retail staff in the telecommunications field. Alyssa believes that the best way to future-proof a workforce is for businesses to build a culture of continuous learning and development, and to engage their employees’ store-level knowledge. Alyssa is an Ontario Certified Teacher (OCT), and holds an Honours Bachelor of Science and a B.Ed from Queen’s University. She also likes to hike, climb, and listen to podcasts about anything and everything.

Ruth Mullen is an Instructional Designer at D2L. With seven years of experience in franchising, she has designed and implemented education programs for franchisees in sales, marketing, human resources and customer service. Ruth believes that we all need to be lifelong learners since one person’s ache to learn can influence the entire world. Ruth holds an Honours Bachelor of Arts and a B.Ed. from Brock University and is an Ontario Certified Teacher (OCT). She also likes international road trips, history and trying out new recipes. ​

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