With over 83,000 members, the Elementary Teachers’ Federation of Ontario (ETFO) needed a scalable solution to deliver its Additional Qualification (AQ) programs. By working closely with its D2L Technical Account Manager (TAM), ETFO can now think bigger and better as it continues to provide a valuable learning experience to AQ candidates with the Brightspace platform.
But what exactly is a TAM? A TAM is a dedicated technical resource that can help you optimize your use of Brightspace to achieve a variety of learning goals. In short, they’re awesome.
Join Rita Cohen, Executive Staff at ETFO AQ, to discover how she works with ETFO’s own TAM to bring learning programs to the next level. Rita will highlight how a TAM can help:
- Maximize engagement with key stakeholders, bridging the gap between your organization and D2L.
- Increase visibility within D2L by managing, tracking, and resolving issues that arise.
- Streamline the communication and coordination by managing platform updates, providing technical assistance and coordinating project support.
Check out the Brightspace Learning Strategy and Design series here