Social Assessment at work: Retail | Interactive Guide | D2L
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7 ways retailers can use Social Assessment

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Process walkthroughs for new hires

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Product training and demonstrations

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Pep talks and high-fives to recognize positive employee behavior

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Coaching around inappropriate behaviors

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Reinforce and propogate compliance training

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Capture and share knowledge and experiences

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Role-play customer scenarios (difficult customer, shoplifting, complicated return etc.).

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