Social Assessment at work: Retail | Interactive Guide | D2L
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7 ways retailers can use Social Assessment

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1.

Process walkthroughs for new hires
 

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2.

Product training and demonstrations
 

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3.

Pep talks and high-fives to recognize positive employee behavior

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4.

Coaching around inappropriate behaviors

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5.

Reinforce and propogate compliance training

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6.

Capture and share knowledge and experiences

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7.

Role-play customer scenarios (difficult customer, shoplifting, complicated return etc.).

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