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  • Kitchener-Waterloo, ON

Desire2Learn Selected to Provide Standards Based Theoretical Training for the City of Edmonton Firefighters

Press Release

The City of Edmonton Fire Rescue has selected Desire2Learn as their eLearning provider to train over 900 firefighters at 25 different stations across Edmonton

Desire2Learn, a world-leading provider of enterprise eLearning solutions announced today that the City of Edmonton Fire Rescue has selected Desire2Learn’s Learning Environment and Learning Repository to provide training to over 900 firefighters across the City of Edmonton.

The City of Edmonton Fire Rescue protects the citizens of Edmonton by responding to a diverse set of emergency situations. They are among the best trained in the world and have selected Desire2Learn as their eLearning provider to uphold this standard. Desire2Learn was selected as a result of a Request for Proposals and a Proof of Concept testing from 13 competing eLearning providers. The City of Edmonton Fire Rescue was most impressed with Desire2Learn’s advanced scalability, client focus and continual investment in research and development.

“Desire2Learn presents great potential for future business endeavors,” exclaims Ellen Whybrow, eLearning Project Manager for the City of Edmonton Fire Rescue. “The City of Edmonton is not constrained to one model or approach to training. Rather, the City is able to customize and add branches to meet our ever-changing needs as other departments within the municipal government adopt e-learning.” In addition to training municipal employees, Edmonton Fire Rescue of the City of Edmonton is currently exploring partnerships with other municipal fire departments to offer fire rescue training. “Desire2Learn offers endless potential to customize training needs.”

The City of Edmonton has implemented the Desire2Learn Learning Environment to delivery provincial Safety Codes inspection certification to fire fighters. Using traditional delivery methods, this training used to cost $4,000/participant making the training cost-prohibitive except for a few select individuals. The course has been re-modeled in a self-study active learning format that incorporates checklists, problem-based quizzes, discussion boards and multimedia presentations that are released as performance benchmarks are passed. Internet delivery brings the training to the fire halls. Fire fighters are able to study between class thus improving training efficiency.

Since implementation in July 2006, Edmonton Fire Rescue has trained 22 fire fighters with the certification with 22 additional trainees scheduled for October. This will result in a cost-avoidance of $62,000. Additional plans are underway to develop similar models covering theory aspects of Dangerous Goods response and pre-recruit threshold training. These areas will be linked to the NFPA (National Fire Protection Agency) mandated across North America. These will allow a complete record of fire fighters’ training as it relates to these standards. Maintaining these standards forms an important piece of the branch’s Quality Management Plan as it relates to insurance ratings and due diligence. Plans are underway to use Desire2Learn’s Learning Environment and Learning Object Repository to make these training programs available to other Fire Departments provincially, nationally and internationally.

“Desire2Learn is honoured to contribute to the training and noble efforts of the City of Edmonton firefighters,” states John Baker, President and CEO at Desire2Learn Inc. “We are excited to provide the City of Edmonton Fire Rescue with the resources they require to expand and develop a national, NFPA standards-based eLearning program. Together, Desire2Learn and the City of Edmonton Fire Rescue have shaped an optimistic future without boundaries to train our firefighters.”

About Desire2Learn Inc.

Desire2Learn, Inc. is a world-leading provider of mission-critical enterprise elearning solutions empowering academic and other organizations to realize their vision for teaching and learning. Desire2Learn clients include universities, colleges, K-12 schools, as well as associations and other leading organizations. There are more than 4 million users of Desire2Learn’s eLearning technology worldwide. Founded in 1999, Desire2Learn is headquartered in Kitchener-Waterloo, Ontario. For more information please visit:

About the City of Edmonton – Fire Rescue

Fire Rescue Services protects Edmontonians not only by responding to fires, car accidents and emergency medical events, but also by performing investigations and promoting fire prevention. Alberta’s firefighters are among the best trained in the world — they respond to diverse emergencies in our province’s extreme climates. Their basic training includes fire ground attack, equipment training, rescue techniques and medical aid. Edmonton firefighters are trained in many rescue areas to respond to the city’s emergency needs. In total there are over 900 firefighters assigned to 25 stations.


Simone Moreau
Desire2Learn Inc.
(519) 772-0325 ext. 382
Ellen Whybrow
E-Learning Project Manager
City of Edmonton – Fire Rescue