Accelerating access to online learning
Luminus Education had already built the technology platform to support its virtual college. The end-toend education system not only manages student information and provides a comprehensive virtual learning environment, but it also connects students with employers throughout the region.
“D2L was the top choice for the learning management component of our platform,” comments Shatha Naser, CIO of Luminus Education. “Many of our students don’t have access to a personal laptop, but they almost all have smartphones. D2L’s web platform is fully mobile-responsive, and together with Pulse mobile app, they had by far the strongest mobile solution on the market. Moreover, D2L’s mission to transform learning and their focus on competency-based education align well with our mission of helping students develop career-relevant skills.”
After working with D2L, local partner Naseej, and several other technology vendors to get the platform up and running, Luminus was able to pivot away from its original plan for a gradual rollout of its online services. Instead, it launched its virtual college almost overnight, using the scalability of the D2L platform to onboard large numbers of students in a matter of days.
“We had literally no downtime. As soon as the government announced that everyone had to work from home, we started a live pilot with 2,000 students within a week, and then moved all our degrees and short courses over to the platform the following week.” Shatha Naser, Chief Information Officer, Luminus Education.
Mr. Safadi adds: “Our main concern was not whether the platform would work, but whether our students would have enough data allowance on their cellphones to use it! Within a few days, we purchased 100GB of data credit for each student and gave it to them to ensure that they could study effectively and that their families could also stay connected.”
At the same time, the Luminus team shipped laptops to its teachers and began an accelerated training program. While work is still ongoing to adapt the curriculum for online teaching, the D2L platform has helped by providing live dashboards for student and teacher feedback, which enables the team to resolve technical issues quickly.
Ms. Naser comments: “We have been consistently impressed with D2L, in terms of the technology, the quick response from the delivery team, and the ongoing international collaboration and creativity to keep us up to speed with new features. We are always happy with D2L.”