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Description

Learn about the 24/7/365 end-user support options available from D2L for the Brightspace platform—ranging from digital engagement to a fully-branded experience—ensuring learners have all the guidance and answers they need, right when they need them.

 

Video Transcript

Instructors and learners access the Brightspace platform in large volumes at all hours of the day. Whether a trainer is creating content on Sunday afternoon for a conference on Monday, or a student is uploading an assignment at midnight to meet a deadline, every user should be provided with the support they need when they need it.

 The end-user support service offered by D2L Professional Services can be customised to fit an organisation’s specific needs and keep users engaged by enhancing their online learning experience. Whether you’re looking for a basic e-support package or a fully branded live helpdesk, D2L has you covered. 

Predicting the busy times or covering the wee hours or weekends is no longer a concern. Our end-user support service can help your organisation provide an engaging, reliable experience at the times when users need it most.

Category: Product & Service Updates