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NRF Big Show Day One: 2018 Retail Trends

  • 2 Min Read

Employee engagement, onboarding, and ensuring consistent experiences were key themes on the first day of Retail's Big Show.

The D2L team had a great first day at NRF 2018. We met with hundreds of retailers interested in employee engagement, onboarding, and ensuring customer experiences and employee training are consistent across multiple retail locations and touchpoints. Modern learning in retail may be a new message, but it is definitely resonating with attendees.

 

The industry is facing a number of new challenges and trends that are forcing retailers to rethink business models, as well as their approach to staff learning and development.

 

 

Retail organizations should deliver training that elevates knowledge, skills, and behaviors, and allows employees to focus on their mandate, which is improving the customer experience.

 

 

 

We asked attendees to vote for their 2018 New Year’s learning resolutions. “Measuring results and outcomes” is currently the most popular by NRF attendees.

 

 

Drop by #NRF2018 booth 1136 and visit with D2L to discover how a modern learning experience can help your employees stay engaged and adapt to a quickly changing retail environment.

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