Bersin’s IMPACT 2018: Leadership, Feedback, Soft Skills and the Social Enterprise

It’s that time of year; talent management and learning and development pros have flocked to sunny Florida to attend Bersin’s IMPACT 2018 conference. This year’s theme is “the rise of the individual in the future of work,” and over the first few days of the conference we’ve heard some key buzzwords being bandied about addressing how organizations can give each (increasingly powerful) individual in the workforce the autonomy and energy they need to succeed.

First, here’s a brief history of Bersin’s Impact conference and the rise of the individual.

The history of the @Bersin #IMPACTHR conference and how The Rise of the Individual has come to the forefront. Watch for more on this topic… pic.twitter.com/WwbhfTJrgv

— Josh Bersin (@Josh_Bersin) April 4, 2018

Helping individuals grow and adapt is important.

New jobs are being created faster than ever. To retain talent, it’s important for organizations to teach skills that are going to be critical for employee growth within the business. @Josh_Bersin #FutureOfWork #IMPACTHR pic.twitter.com/uY65gyWtW4

— Bersin (@Bersin) April 4, 2018

We have the responsibility of upskilling the people in our organizations to prepare them for the workforce of the future. #IMPACTHR @Bersin pic.twitter.com/1jDtNSQtMo

— Chelsey Taylor (@chelstaylor_tx) April 4, 2018

The verdict: treating them as partners in the process is critical for keeping them happy at work.

Individualism is important to keep your #employees happy. Treating people as partners helps keep them engaged. #FutureOfWork #IMPACTHR pic.twitter.com/qsWyjljE1Q

— Bersin (@Bersin) April 4, 2018

Feedback has been one of those key words we’ve heard buzzing about. The consensus is employees want it and they need it—it’s important for engagement.

“Employees need actionable feedback.” -Stanley Fung, @NewYorkLife.

How do you drive the culture change where #employees ask for insights on performance?#PerformanceManagement #IMPACTHR pic.twitter.com/jtVZogCcyi

— Bersin (@Bersin) April 4, 2018

Soft skills have been another popular point of conversation amongst conference-goers; helping individuals develop them will be important for achieving success in the future of work.

Technology isn't creating just tech jobs. Soft skills remain critical. #IMPACTHR pic.twitter.com/Z5PLBLdEAS

— Nehal Nangia (@NangiaNehal) April 4, 2018

When it comes to developing leaders—for whom soft skills are particularly important—KPIs are key.

“To measure the results of a career advancement and #leadership program, it’s important to have KPIs which track the engagement throughout the program.” -Melissa Davis, TMobile. #EmployeeEngagement #PersonalDevelopment #IMPACTHR

— EmpowerElle (@empowerElle) April 4, 2018

And finally, the future lies in the social enterprise.

Engagement, collaboration, The Social Enterprise. 2018 #HCTrends #ImpactHR introduced by @erica_volini pic.twitter.com/Lt1ITqLPMI

— Jeff Mike (@boundary_span) April 3, 2018

Drop by D2L’s #IMPACTHR booth and visit with us to discover how a modern learning experience can help you empower each one of your employees to succeed in the future of work.

We’re excited to be at #IMPACTHR! Stop by and say hello 👋 pic.twitter.com/a1UQehMlLs

— D2L (@D2L) April 4, 2018