User Experience Researcher - Winter 2022 Co-op Job in Kitchener, Ontario | Careers at D2L
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  • Kitchener, Ontario
  • Co-op/Internship
  • UX Research & Design

User Experience Researcher - Winter 2022 Co-op

  • Reference #: 3461864

Help our UX team conduct usability studies to allow our development teams to make data-driven decisions in their design processes!

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. 

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L’s has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Whether you are an experienced Co-op or a first year Co-op, we are looking for all around superstars to help create and improve our suite of advanced communication and collaboration tools. You will be constantly learning and looking for ways to innovate. You thrive in a culture where teams speak freely and collaborate to solve interesting problems.

Our previous students rave about our open concept office and overall work environment, as well as the challenge and responsibility they're given by their leaders while on Co-op. They also cite learning new things & working on a meaningful product that reaches over 15 million learners daily as things that set D2L apart as a student employer.

What you'll get out of working at D2L
The D2L User Experience team is focused on providing the resources, knowledge, and data that our company needs to make our products easy to use and intuitive. Our team has many areas of expertise including graphic design, systems design, accessibility, user research, and prototyping. One of our fastest-growing functions is conducting research with real users of our software to allow our development teams to make data-driven decisions in their design processes.

What would my main duties be?
- Assist with running predefined usability studies
- Administer task based testing
- Participating in the experimental design process
- Assist with data analysis

What is D2L looking for from me?
- Basic computer literacy
- Completed at least 1 research methods course
- Understanding of experimental design and controlled data collection
- Experience working in a team
- Strong interpersonal, written, and oral communication skills
- Strong critical thinking and problem solving
- Highly motivated and able to work independently
- Strong organizational and multitasking skills
- Experience recruiting and testing participants is an asset but not necessary

Education Recommendations
Currently a candidate for Bachelor's degree or diploma in Psychology or a related field with the Co-op option
We will be accepting applications for this role until October 22nd at 9:00 AM EST.
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