Systems Coordinator, People and Culture Job in multiple locations | Careers at D2L
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  • Multiple Locations
  • Full-time
  • People and Culture

Systems Coordinator, People and Culture

  • Reference #: 3803598
Multiple locations

Kitchener, Ontario or Remote - Canada

You will play a key role in helping with the day-to-day administration of our People and Culture systems, reports and dashboards!

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. 

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L’s has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

If you’re someone who loves data and analysis, we have your next opportunity! Get in on the cutting edge of People and Culture (PnC) data, where you will play a key role in helping with the day-to-day administration of our People and Culture systems, reports and dashboards, and where you will get to interact with employees as you help them out with any systems related questions and work collaboratively with the rest of our PnC team.

The Systems Coordinator, People and Culture is responsible for supporting our Senior Systems and Data Analyst with the general administration of our Human Capital Management (HCM) system, including the maintenance of system reports and dashboards, and helping to update system processes and background configurations. You will also support the delivery of standard weekly and monthly PnC reporting packages and dashboards, as well as completing ad-hoc requests for the PnC team and PnC Business Partners as needed.  You will assist in answering and troubleshooting system related inquiries and supporting any HCM evaluation and implementation related activities.


Systems and Reporting:

  • Support the Senior Systems Admin with HCM system maintenance and administration, including updating system processes, workflows, vacation entitlements, job titles/departments, and running/creating ad hoc and operational reports
  • Assist with the maintenance of a variety of reports and dashboards via Power BI / Dayforce (HCM) / Greenhouse (ATS), monitoring dashboard refreshes and trouble-shooting failures
  • Assist with regular operational reporting
  • Help administer Time Away from Work (TAFW) policies within the system
  • Assist with testing and reviewing system releases for possible issues
  • Assist with documenting and maintaining various processes with a strong focus on identifying process efficiencies
  • Help maintain data integrity within and across systems, conduct system audits and reconcile discrepancies with other functional areas to ensure data accuracy
  • Respond to general employee inquiries through our HCM help inbox, troubleshooting solutions as needed
  • Maintain confidential employee data and ensure accuracy, integrity and compliance of HCM database
  • Other duties as required 

PnC Projects:

  • Assist with PnC’s Employment Equity initiative, including monitoring and maintaining collection form, running reports, and any other systems related Diversity & Inclusion activities
  • Support the HCM evaluation and implementation process, including documentation of current / future – state processes, coordination of stakeholders and tasks, data mining, testing and training, and other related project activities
  • Partner with our Talent Acquisition team on the ATS Standardization project, ensuring data governance and data integrity best practices are being followed
  • Provide administrative support to the People & Culture team, including coordinating / project managing various PnC initiatives


Competencies (What you’ll bring to the role):

  • 1 year of related HR/co-op experience working in a fast-paced tech environment
  • Comfortable working with an HCM or similar employee management software systems
  • Strong analytical and problem-solving skills with a process efficiency mindset
  • Technical aptitude for systems administration and working with data
  • Some experience with qualitative and quantitative data reporting
  • Intermediate knowledge of Excel and proven ability to work with other MS Office tools
  • Prior experience with Dashboard software such as Power BI/Tableau an asset
  • Excellent attention to detail; understands the importance of data integrity
  • Excellent communication skills
  • Strength in organizing and coordinating multiple activities and projects at one time, while effectively managing changing priorities
  • Business acumen and curiosity
  • Ability to work under pressure
  • Self-starter with proven initiative and a collaborative approach

D2L Leadership Competencies

  • Leads by Example with personal and professional integrity, high accountability and say/do ratio
  • Boundaryless collaboration and influence skills both within team, peer group and broader organization. Effective communicator with a proven track record of
  • Delivers Awesome Outcomes: Strategic mindset and business acumen, with strong prioritization skills and a focus on organizational outcomes vs. team tasks. Effective problem solver, able to achieve results individually and through others, in fast paced, deadline-driven environments.
  • Talent Magnet: Talent-focused leader, with demonstrated ability to coach, build and lead a high performing, diverse team.
  • Better, Smarter, Faster: An agile learner, with a growth mindset, attention to detail and organizational skills. An operationally minded leader, with a focus on continuous improvement and innovation.
  • Wins Hearts and Minds: An effective communicator, with the ability to connect the why and the what. A change agent, with proven delegation, motivation, and team building skills.

Education Recommendations:

Bachelor’s degree or equivalent in a Human Resource Management and/or Business Administration related field


  • Flexible work hours
  • Health and wellness programs
  • Collaborative work environment
  • Dog friendly office
  • Snacks and food trays!
  • Foosball and Ping-Pong tables
  • Showers on site
  • Centrally located in downtown, close to restaurants and pubs, easily accessible by public transit
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D2L is committed to a fair and inclusive work environment. We are an equal opportunity employer that hires and attracts talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases. We draw on diversity of thought and experience to reflect the rich array of cultures representing our broad customer base and we seek talent with diversity of life experiences and perspectives from around the world. If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us at [email protected] and a member of our HR team will get back to you. Information received relating to accommodation needs of applicants will be addressed confidentially. D2L maintains a drug-free workplace.

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