• Multiple Locations
  • Full-time
  • Product Management

Senior Director, Higher Education, Product Management

  • Reference #: 1729501
Multiple locations

Remote | Remote - USA | Toronto, Ontario

This role will be instrumental in conceiving, defining, planning and executing on a product strategy that directly contributes to our organization’s success in the Higher Ed market.

Every day, our software is used by millions of people around the world, and we are looking for individuals who share in our excitement and passion for transforming the way the world learns. At D2L, we believe that learning should be accessible and engaging. Our goal is to create easy, flexible, and smart software that ignites the desire to learn in everyone. To do this, we need to give talented, enthusiastic, and passionate people opportunities to create, develop, and collaborate on projects that revolutionize the learning environment.


This role will be instrumental in conceiving, defining, planning and executing on a product strategy that directly contributes to our organization’s success in the Higher Ed market. Applicants with market savvy about what buyers need and want in their market segment will stand out.   

The Senior Director, High Ed Product Management will be responsible for the success of the market segment for the product suite, from overall product strategy in the Higher Ed market to specific product market fit. They will have a strong background in ed tech, their market, and in product management. The Product Management Director, Higher Ed needs to tell the story of their market’s need with precision in a way the buyer connects the current products in the suite to their current needs.  You will need to capture the gaps in the market and clearly define how the suite can be improved to better address their market. We are looking for a cross-functional, collaborative, strategic thinker with the proven ability to deliver high-quality software solutions to the market.


  • Act as the ‘evangelist’ of your market segment, internally and externally
  • Own the full segment strategy from concept/vision to delivery to market to post-release
  • Understand and articulate customers’ viewpoints and perspectives, the problems and opportunities customers face in their businesses and how customers use, or could use, our product(s) to address them, balanced against our business context and constraints.
  • Drive sales engagements to close as appropriate when deal depend on a clear connection between the buyer’s market specific asks and the product suite’s capability now and in the near term.
  • Work closely with the leadership and strategy teams to translate the organizational strategy, business/market requirements, product backlog and portfolio investment plan into a segment portfolio vision and an adjunct view of the roadmap;
  • Effectively translate the segment strategy vision and roadmap into a user first set of stories with market-facing product experiences and measurable, market-specific success criteria.
  • Collaborate with customers, Market Strategy, Product Management, Architecture, Design, Engineering, PMO and Marketing teams throughout the product life cycle to ensure new solutions meet our business and market objectives.
  • Develop and regularly maintain a data-driven product backlog to deliver on the product vision and roadmap. Regularly collect market input (customers, sales, service, competitive intelligence, etc.) and update the backlog accordingly;
  • Clearly communicate the larger product market segment vision and specific product requirements for the market across the organization
  • Collaborate with Product Marketing and other Directors to execute 'go to market' plans including packaging, pricing, geographies, and collateral.
  • Drive our ease of use, free trial, and pilot programs.
  • Represent D2L thought leadership at market segment industry events
  • Extend our leadership in the Higher Ed segment worldwide and drive our mission to transform education worldwide.


  • 5-10 years experience in software product management. Educational space experience an asset but not essential
  • Excellent communication and customer-conversation skills including demo-god and public-speaking experience.
  • Guru-level writing and PowerPoint skills a must
  • Ed tech Product management experience focused in Higher Ed learning would be advantageous  
  • Ability to 100% own initiatives. Self-motivated and can operate and execute with a sense of urgency, discipline, decisiveness and focus.
  • Proven ability to meet or exceed assigned targets, budgets and deadlines.
  • Proven ability to confidently and clearly communicate both technical and business topics to a variety of groups, including customers, D2L senior leadership team, designers, architects and developers.
  • Strong analytical and problem-solving skills.
  • Demonstrated experience working effectively with a cross-functional team consisting of Engineering, Design Architecture, Product Management, and Marketing.
  • Ability to travel (50%)


  • Health and wellness programs
  • Collaborative work environment
  • Dog Friendly office
  • Snacks and food trays!
  • Foosball and Ping-Pong tables
  • Showers on site
  • Centrally located in downtown, close to restaurants and pubs, easily accessible by public transit
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