Integrations Operations Specialist Job in multiple locations | Careers at D2L
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  • Multiple Locations
  • Full-time
  • Corporate Development

Integrations Operations Specialist

  • Reference #: 3762742
Multiple locations

Kitchener, Ontario or Toronto, Ontario

As D2L’s Integration Operation Specialist, you are an evangelist and subject matter expert for all things integrations and extensibility. As the integrations expert, you will work with vendors of all shapes and sizes to help them create and maintain effective and quality integrations that adhere to the D2L’s best practices.

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. 

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L’s has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Job Summary:

As D2L’s Integration Operation Specialist, you are an evangelist and subject matter expert for all things integrations and extensibility. As the integrations expert, you will work with vendors of all shapes and sizes to help them create and maintain effective and quality integrations that adhere to the D2L’s best practices. You advocate and represent the face of the partner developer community internally, as you share resources and help tell the story of collaboration. You represent D2L as a good industry citizen in the development Ed-Tech community & IMS. 

How Will I Make an Impact?:

  • Provide ongoing support and advice to partners seeking integration assistance
  • Provide technical integration consulting for LTI, API and the entire platform’s extensibility framework
  • Administer dedicated instances and the shared development instance for all partners
  • Administer App Finder and the individual partner listings
  • Act as an escalation point for D2L Support, as issues arise that require partner collaboration
  • Ensure adherence to an established set of integration development best practices
  • Ensure that D2L-ers have access to integration demos and updated documentation
  • Respond efficiently to internal questions through mediums like in slack and email
  • Assist managing the developer community, answering questions and post updates
  • Keep partners in the loop on the latest impactful updates via the Brightspace community
  • Provide support and participate with vendors as they collaborate on co-marketing with D2L
  • Attend conferences and bolster the relationships with partners at global events, including Fusion
  • Collaborate closely with the LTI, API and SIS Product Managers
  • Assist in the onboarding/validation of potential partners
  • Process keytool requests for API application changes

What you will bring to the role:

  • Excellent written and verbal communication skills
  • Excellent time management skills with the ability to multi-task and organize/prioritize work independently
  • At least 2 years of relevant experience supporting client needs for integrating enterprise systems
  • At least 2 years of experience working with Internet technologies
  • Strong business analysis skills, including comfortably communicating with a range of technical and non-technical stakeholders to elicit requirements and articulate solutions that best leverage the capabilities of Brightspace
  • knowledgeable in Information Technology basics, including systems integration/implementation, and solution architecture
  • Highly proactive and independent

Education Requirements:

  • College or University Degree

Key reasons you should apply:

  • Supported to do the best work of your life
  • Mission to transform the way the world learns
  • #1 company in North America for Candidate Experience (beating out all the other companies you know). Plus, we have an amazing company that keeps winning awards for Most Admired Company Culture, Best Managed, Best Company for Young People, and so many others.
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