There’s been some big news in the education technology sector recently. You probably heard that a few of our main competitors were recently sold to private equity firms — which continues a trend that has led to ALL our main competitors in the education space being owned by private equity firms. I know that changes like this are challenging for the people who work for these companies and their clients. Based on what we’ve seen and heard, the uncertainty that our competitors’ customers and employees may be feeling right now is understandable.
This news has made me pause for a moment and reflect on where D2L is at today, how we got here, and why we’re in the learning business in the first place.
One thing that has never been a consideration at D2L is solely focusing on maximizing shareholder value — that’s not us — though it seems to be the sole motivator in the sale of our competitors as they faced headwinds to continued growth.
I’ve long believed that we have an obligation to put the human element at the centre of our business — which is why we put the learner first rather than the sole pursuit of profit. If you ask me, that’s the right way to maximize value.
Our excitement and commitment to the future of education has never been stronger. D2L is a learning company obsessed with improving the learning experience and improving outcomes for our clients. It’s been our singular mission for 20 years — and it will continue to be our mission in the future. This pursuit of a big idea is one of the things I am most grateful for — even as we’ve grown from our humble roots to now supporting clients in 40 different countries and becoming a global company.
In November, we achieved our major milestone of moving 100% of our clients to what is the most modern, cloud-native, learning platform in the industry — with an award-winning mobile learning experience — all while delivering better than 99.99% uptime.
This progress has allowed us to innovate with our clients as we build tools that students and faculty love. For example, our new Quick Eval functionality makes it easy to provide feedback and assess all types of assignments, quizzes, or discussions — across all your courses, from one view. And our new automatic closed captioning tool for videos that is available in multiple languages for free. These are ways we are pulling away from the competition and some reasons why our win rates have more than doubled in the last year.
At a time when our competitors are buying other companies in pursuit of shareholder value, our singular focus on our one learning platform has created happy clients and employees. In fact, our employee and client satisfaction continues to climb, and has reached all-time highs this year.
Learning is not a short-term activity, and serving learners and educators isn’t either. That’s why D2L will continue to provide our customers with products and services that are innovative, delightful to use, secure and reliable. And we won’t change who we are — because that’s in our DNA and we’re in this for the long haul.
I hope you will join us on this journey and keep learning focused on what’s important — giving your institution the tools to keep learners engaged and successful.
Together, we’re committed to work with you to build and deliver on the future of learning and the future of work.