Bersin’s IMPACT 2018: The Final Roundup

It’s the final day of Bersin’s IMPACT 2018 conference, and, over the course of the week, the event revealed some important final thoughts about the future of work. Here’s a final roundup of reflections from conference-goers and presenters.

*Before you read on, check out our rundown of reflections from the conference’s first few days if you haven’t already!

There were four key HR trends that emerged during IMPACT 2018.

Top 4 trends from #HRtech research:

1. Personalized Experience
2. Unification + Integration
3. Consumer-grade Mobile + Web Experience
4. Data Aggregation + Analytics#EmployeeExperience#IMPACTHR

— Bersin (@Bersin) April 5, 2018

During D2L’s sponsored panel session, Dr. Nancy Robert of the American Nurses Association explained why digital learning tools are like fancy pencils.

“#DigitalTools are like fancy pencils — if you don’t have the right box of pencils, you won’t draw a good picture.” -Dr. Nancy Robert, @ANANursingWorld #LearningAndDevelopment #IMPACTHR pic.twitter.com/HUcGJ5RBok

— Bersin (@Bersin) April 5, 2018

The panel also explained why conditions matter more than content.

Leaders from ANANursingWorld, Visa and Fidelity share their experiences leveraging the #digitalmindset to create conditions that enable a mature employee learning experience. #IMPACTHR https://t.co/quyrW8bS5U

— CaroleChabalier (@CaroleChabalier) April 5, 2018

Feedback continued to be a key theme throughout the conference. Another insight was that listening to learner feedback is key.

“We’ve evolved based on what we’ve learned from our learners.” –@smpfsu

Developing an engaging learning ecosystem helps businesses better understand the #EmployeeExperience. #IMPACTHR

— Bersin (@Bersin) April 5, 2018

So is practising giving feedback.

Why is performance feedback so bad with an annual performance management review? Because who is good at something they do only once per year? You have to practice giving feedback via @pattymccord1 #IMPACTHR

— Robin Erickson, PhD (@RAEricksonPhD) April 5, 2018

Despite the rise of artificial intelligence, the future of work is more human.

“The future is more human, not less” – inspirational hearing from @Unilever’s @LeenaNairHR #ImpactHR #FutureOfWork pic.twitter.com/Ww7f0fcqsA

— Jenna McMillan (@jenna3mcm) April 5, 2018

And finally, with the above in mind, investing in employees will be critical for organisations in the future of work.

RT @bersin: “Invest in your people. People are the most important part of the organization because they have empathy.” –@LeenaNairHR #IMPACTHR https://t.co/891Z6rrpPR

— HRCurator (@HRCurator) April 5, 2018

It’s not too late! There’s still time! If you’re at IMPACT 2018 drop by D2L’s #IMPACTHR booth to discover how a modern learning experience can help you empower each one of your employees to succeed in the future of work.

We’ve really enjoyed today’s #IMPACTHR sessions! Thanks to everyone who came out to our panel with @ANANursingWorld’s Nancy Robert, @Visa’s Gordon Trujillo and @Fidelity’s Karen Neal. pic.twitter.com/id4SQHZK2N

— D2L (@D2L) April 5, 2018