Charles M. DeNault is Senior Analyst at Wainhouse Research and covers learning and talent management, with a focus on solutions that use communication and collaboration technologies. Charles has published in a variety of L&D venues and spoken at leading industry events, such as the CLO Symposium, Workforce Live, and HR Tech Europe on a variety of topics including learner engagement, employee coaching, social learning, and program assessment. Prior to joining Wainhouse Research, Charles defined and launched solutions for learning, talent management, and collaboration at SuccessFactors, Saba, WebEx, and Apple. Charles has a BS in Applied Mathematics and MS in Operations Research from Stanford University. He can be reached at email@example.com.